GT delaying completion. Say they will take all the severance pay I have been offered

[theHUGE]

Thankyou for your replies. I will try to contact Karol, using the link she provided earlier.

@Foggy, i cant help but notice your count-down. If you are with GT, i would add atleast another 12 months to that...

regards,

Jasen

[Foggy]

Hi Jasen. Yes, I know what you mean I am now with GT, having been sold by my company of choice ( bit like the slave trade!).

One of the reasons I didn't go to GT in the first place was that, although otherwise a good company, they were never the fastest horse in the race! Many firms, even now, complete the final admininstration and closure within a couple of months, whereas GT always regard 6 months as the norm (multiply that by three at the current time).

Their internal processes and organisation seem cumbersome and inflexible. but, having said that, they are doing OK, dare I say well, with my case so far.

[theHUGE]

as an update, no further forward with GT. After taking advice from financial ombudsman, and office of fair trading, have put in a written complaint. They have 8 weeks to reply... so i guess at the rate they go after 7 weeks 6 days they will indicate that on a form somewhere i forgot to 'cross and t' or 'dot an i'.

[Samantha.jj]

Well I have had a solicitor contact GT and he is awaiting a response. I have now had to stay in my job as they insisted they would take my severance pay.I was advised I should contact the closure team for a time frame who sent me a very strange email saying they were looking in to assets I may have. I called customer services who advised it is in regard to PPI. I do not have a PPI claim so was told they would send out a form for me to sign. The form never arrived so I called last Wed and they said they will not send the form out as creditors have advised that us saying we do not have a claim is not good enough so they will be claiming PPI on everybodys cases. The PPI department have sent me loads of letters out, some for companies I have not ever had credit from. I called them on Thursday and they advised that they had done a credit search and these companies have come up so they will be asking them if I ever had PPI. Bear in mind they only go back 6 years and my IVA is 5 years 6 months old we are looking at 6 months when I did not even have PPI with any of my creditors. Now I do not want GT's PPI department searching for me as they have done credit checks without my permission and have sent a declaration out for me to sign which states that I have fully read and understood a questionnaire. This was not included and effectively they are making a false claim in my name as I do not have PPI. I am not signing anything I have never even read! So here we are agin with GT delaying and mucking around. The solicitor I am dealing with states that GT are getting a terrible reputation for delaying in order to claim extra costs in our cases, and when it comes down to it they work for us and our creditors so they need to get there act together. We can drop them if we want to and change to another company, but for those of us stuck at closure point it is more difficult.

[Foggy]

Hi Samantha -- that last sentence is way off the mark ... we are unable to drop our IP's. If we were there would be somewhat of a stampede !!!

[Samantha.jj]

Maybe the solicitor meant in my situation then had I gone to him earlier. I did not go with GT they bought out Wilson Philips and I have another issue related to this I wont mention on here as it is in the hands of the solicitor.

[Foggy]

Yeah, I was "bought" by GT too -- I wonder if them changing our IP without so much as a by your leave, would be the grounds your solicitor was thinking of ??

[IVA Victim12345]

The whole PPI situation and issuing CCs is getting farcical.

People are now signing documentation, or it seems not even doing that but PPi co's still proceeding, with third parties on claims without a mass variation. Therefore no closing date or even details of what is going on.

In addition it sounds like the PPI company is speculatively claiming. In other words they don't really believe they have a legitimate claim but are doing so to just see what crops up!

Please update us on what the solicitor says about all this.
The insolvency act does actually say that the court can act in making or varying an order:
"263. Implementation and supervision of approved voluntary arrangement
(1) This section applies where a voluntary arrangement approved by a creditors' meeting summoned under section 257 has taken effect.
(2) The person who is for the time being carrying out, in relation to the voluntary arrangement, the functions conferred by virtue of the approval on the nominee (or his replacement under section 255(3)(a) or 258(3) shall be known as the supervisor of the voluntary arrangement.
(3) If the debtor, any of his creditors or any other person is dissatisfied by any act, omission or decision of the supervisor, he may apply to the court; and on such an application the court may;
(a) confirm, reverse or modify any act or decision of the supervisor,
(b) give him directions, or
(c) make such other order as it thinks fit."

[Samantha.jj]

Are all IP's forcing people to claim PPI? GT insist the creditors are forcing them to search on everybody and that the creditors will not accept a declaration from us that we do not have a claim. I know I do not have a claim as I had 4 creditors, 3 I canceled the PPI on in the late 90's when the cards were first issued, and the final one I did have PPI on but I claimed on it for a number of months back in 05-06 when I had major back surgery and was off work for a long time. There was a declaration in with the letters they sent me and I have just called them saying I will not be returning the declaration as it says Section F, and the questionnaire it relates to is not included. I will not sign anything I have not read especially as they are making a false claim in my name, they were fine with this, they said just return the letters! Surely it is against data protection for GT to have passed creditor details over to the company and for them to have done a credit search to?? Is anybody else having the same issues? My solicitor has been away but is back tomorrow so I will bring all this up with him but was wondering if this is the norm for everyone.

[jeffw]

Samantha.jj, Yes this is the norm for everyone. Do it yourself and if there is no PPI to claim you will get a letter back telling you there is no PPI to claim.
Then photocopy the letters and send them off to good old GT

[theHUGE]

Wow! after only 2 weeks i have recieved a letter from GT to acknowledge my complaint. Thats it mind, no other info, just like everyone else in GT i talk to. No one can tell me why its taken so long, and why its been 'delayed' etc,etc... I have however in the last 3 days, recieved no less than 3 phone calls from different PPI claim advisors from GT, asking me to fill in the form they have never sent. I did ask the 2nd and 3rd person, why they were ringing (again), they told me they had no record of the others!! I am now awaiting my letter of variation! Oh joy for me! I am guessing from what i read here, and the way GT 'treat' people (when talking about GT and people in the same sentence, its hard, as i dont believe for one moment, they actually see us, their clients, as people. Just 'meat to grind'! ), there will no doubt, be some clause which entitles them to an extra 100 pounds or so.



Time since last payment: 15 months
Time until CC: no end in sight

[MelanieGiles]

It's disappointing to see that this is still dragging on for you theHUGE, but at least they have now acknowledged your complaint and you are therefore in the system.

[theHUGE]

..another month, and no further forward. Things are still 'progressing'...

(the complaint response looked to be a 'standard letter' no particular info that pointed to my case specifically. Just another 'meat in the grinder' 'lets fob them off' type letter..)

Time since last payment: 16 months
Time until CC: no end in sight

[viperboyz]

If your PPI letters was anything like mine they wasnt sent to a random address in Doncaster (their Data protection policy is completely broken)
Good luck on your compaint but its only one of three levels they have for complaints.

[foreverbroke]

So frustrating to read of other people having the same awful experience. I am 20 months past paying my final IVA payment and no sign of cc in sight. Again I was with another company that transferred my IVA to GT. I queried a while ago with GT what my obligations were whilst IVA remains open bearing in mind the delay is nothing to do with any failure to adhere to the agreement on my part. GT confirmed that whilst IVA open we remain bound by the agreement re windfalls etc. So unfair and feels like there is nothing we can do about it. I have also been trying to get further updates from GT but to no avail. I have sent the email as requested by Karol but still no response- waiting a month now for a response so have written to Paul Madden today to complain. Not convinced this will have any effect. It is nearly 7 years now for me since the start of my IVA, never missed a payment yet still feel as though there is a mountain to climb before this ends.