Post
by
St75 » Fri Aug 20, 2010 10:20 am
You are with a great team lola. When I first spoke to Tina (who's just made the previous post) I felt very relieved that there was actually something that could be done about our debts.
Tina was excellent. She was very understanding and non-judgemental, and she was very knowledgeable answering any questions I had, which put my mind at rest about a few things from the outset. (Tina, you really deserve a lot of credit, thank you)
The rest of the team who helped me were Tom, Angela and Mel herself, of course. Everyone was brilliant, and reassured me any time I was worried about anything. They explained everything clearly and made the whole process a lot less frightening than it might otherwise have been.
So, you have done the hardest / scariest part by making the first call, and the rest should be a lot easier with such a great team behind you.
My wife and I had our IVAs approved last Thursday.
regards
st75
Started lump sum IVA in Aug 2010 - received certificate of completion April 2011, thanks to Melanie & team