Ironically I received this in my emails today Foggy;
Castlight - A part of Experian
CASTLIGHT LIMITED - TRANSFER OF DATA CONTROLLER TO EXPERIAN LIMITED
We are writing to you as you have previously used our service (the 'Castlight Affordability Passport') to let you know about some changes to it. Our records show that you were invited by another firm such as a mortgage broker, a bank or provider of credit, a debt adviser to use our service as part of their product or service offering to you.
Who are Castlight?
Castlight are a FCA regulated company, who provide services to consumers and to other companies such as Mortgage Brokers, Lending companies, Debt Advisory and Debt Management firms. The Castlight Affordability Passport provided you with the ability to submit identity documentation, to securely connect your bank accounts and/or to access your credit report information before reviewing a summary and deciding to share this information with a company of your choosing.
What's changing?
Castlight Limited was acquired by Experian Limited, effective from 28/02/2021, the business and its services will transfer to Experian.
Why do Castlight have my data?
You have used our Affordability Passport product as part of a service you have applied for with another company. Castlight provide the Affordability Passport product and collect data from you so we can provide you with the product. Your data is still collected and retained by Castlight even if you did not fully complete the Affordability Passport customer journey, but we only keep your contact information for three years after you have used the product so we can deal with any queries you may have about the product. We do not use your contact information for marketing purposes.
All other information we collected to create your Affordability Passport (including things like your bank account transactions and credit report information) is deleted from our systems after 30 days.
The contact information we retain for three years is limited to:
The unique reference number generated by creating your Affordability Passport, your username and password.
Your full name and any previous names.
Residential address.
Title and date of birth.
Email address and telephone numbers (landline and mobile) where you provide these.
As this is personal data because it relates to you, we want to tell you that it will be transferred to Experian Ltd who will become the data controller for it from 28/02/2021. If you have any queries about your personal data check the Experian website (
www.experian.co.uk) for further details on how we can assist you. Our Data Protection Officer can be contacted at
uk.dpo@experian.com.
Rest assured, Experian will only use your personal data to deal with any queries you have about the Castlight Affordability Passport or to contact you to advise you of any changes to how your personal data is handled. Please take a look at the Experian privacy policy (
www.experian.co.uk/legal/affordability- ... acy-policy) to understand how your personal data will be handled by Experian from 28/02/2021 and for information about your rights.
I can only assume that it has something to do with CF and the way they want to use Experian for review purposes. I have never used said Castlight portal and quite honestly, never intend to. It's certainly not the agreement I have within my contract.
