Clearing up file

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2e1var

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Post by 2e1var » Thu Mar 22, 2012 4:14 pm
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Just cleaning up my credit file and being quite successful but I'm a bit stuck with an old O2 account, now sold to Lowell Group. Be great if you could answer a few questions.

The entry under O2 on my file is green and settled, Lowell is in default.

O2 never defaulted the account, although I'm sure they sent letters at the time, can Lowell default it as O2 didn't ?

The account shows as settled 3/10/07 from O2 yet the default from Lowell is 1/5/08, should they not match ?

The account was opened in 2004, are there any legal changes since then that would mean they can't register a default/ or couldn't at the time ?

Does the fact it's not covered by the consumer credit act help at all ?

If I start paying money to Lowell are they obliged to remove the default as I'm paying it off ? There website suggests they will, anyone have experience of this ?

If I pay off O2 directly will Lowell have to remove the default ?

Thanks, by the way it's £300, I owe it and I'll pay it, just want the default off[:)]
1 year since final payment and still no completion certificate
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TheMatrix

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Post by TheMatrix » Thu Mar 22, 2012 6:56 pm
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font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var

Just cleaning up my credit file and being quite successful but I'm a bit stuck with an old O2 account, now sold to Lowell Group. Be great if you could answer a few questions.

The entry under O2 on my file is green and settled, Lowell is in default.

O2 never defaulted the account, although I'm sure they sent letters at the time, can Lowell default it as O2 didn't ?
Yes
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
The account shows as settled 3/10/07 from O2 yet the default from Lowell is 1/5/08, should they not match ?
A default date should acurately reflect the date the breadown took place, so the 03/10/07 would be reasonable as this looks like the date it was settled by O2 after selling the debt onto Lowell.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
The account was opened in 2004, are there any legal changes since then that would mean they can't register a default/ or couldn't at the time ?
If you don't pay the bill, they can default you.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
Does the fact it's not covered by the consumer credit act help at all ?
No
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
If I start paying money to Lowell are they obliged to remove the default as I'm paying it off ? There website suggests they will, anyone have experience of this ?
Unlikely as it acurately reflects the state of the account which went into default. You could try telling them you'll pay in full with charges if they agree to the default removal but I doubt you'd get anywhere.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
If I pay off O2 directly will Lowell have to remove the default ?
No, you no longer owe O2, you owe Lowell. They have been paid by Lowell and hence it's marked as satisfied by O2 at the CRA and Lowell have put the default on.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by 2e1var
Thanks, by the way it's £300, I owe it and I'll pay it, just want the default off[:)]
The default is likely to stay, sorry.
We're willing to wipe the slate clean, give you a fresh start. All that we're asking in return is your cooperation.
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