I have been in touch with my IVA company asking them to write a letter to my old bank to claim for a PPI payment. I have chased this up but don't seem to be getting anywhere and I don't understand why it's taking so long. Anyone have any advice?
Are you a client of mine Sam? I think I may recognise your query, and if my hunch is correct then we are presently awaiting legal advice as to the best way of dealing with this for you. I am not holding matters up unecessarily - but we have to be sure who is entitled to receive the money.
If I am not correct, them I apologise for poor detective work.
Hi Melanie. Yes I am a client of yours. I'm not trying to be difficult! I explained to one of your colleagues that I was happy for whatever money received to go into the 'pot'. The Financial Ombudsman gave the opinion that I had a good case so just wanted what helped me get into the mess I'm in to be paid back!!
