I posted a moan about Grant Thornton and how unhelpfuly the customer servies dept had been. Melanie Giles took up my case and now the issue has been sorted. Just goes to show the power of the forum!
Thank you to everyone for your support.
Excellent news and glad Mel was able to sort you out.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
It is great that the forum has managed to help out a minor misunderstanding - and well done to the GT client service team for very speedy intervention.
Glad you managed to get things sorted out, and best of luck moving forward.