It is a matter of personal choice, but there is a very high probability they will pass you on to Grant Thornton, who deals with most of their IVA's.
To be fair we do not get many complaints about StepChange (but there are a few about GT). Remember you will be a small speck of sand on a very large beach with these "factory" firms. Also bear in mind that they are largely funded by the creditors.
Personally I would opt for a smaller, more personal, firm who will see you as an individual (rather than a speck of sand) and be able to adjust far more readily to changes along the way.
It is, in any event, a good idea to chat to several firms to see who you "gel" with --- 5 or 6 years can seem a very long time if you choose the wrong firm.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Stepchange are funded by your creditors so while it is worth speaking to them you should also take advice from the independent sector. It costs nothing to shop around but could make a huge difference over five years.
Shop around and seek advice from 2 or 3 sources. Pick the company you feel most comfort with. You have to work with them for 5 years,so its important to choose wisely
Paul
Discharged today the 8th feb 2012. View is much brighter now.
Continuing to rebuild our credit worthiness.
I can only agree, shop around some of the smaller companies make it more personal and you never have the frustration of trying to contact and talk to your IP.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
