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Til
Posts: 845 Joined: Wed Aug 06, 2008 12:04 amLocation:
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Til » Sat Jul 20, 2013 4:05 pm
Hi please may I ask what is the permitted time frame before we should receive the report about our annual review?
"Hope is the feeling you have that the feeling you have isn't permanent." - Jean Kerr
Foggy
Posts: 33396 Joined: Fri Dec 17, 2010 11:14 amLocation: United Kingdom
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Hi -- I believe they have two months from the anniversary date to produce the report.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
Til
Posts: 845 Joined: Wed Aug 06, 2008 12:04 amLocation:
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Til » Sat Jul 20, 2013 4:16 pm
Thanks Foggy - that rang a distant bell for me too so I won't start chasing until after 7 October if I don't hear by then.... seems ages since they always ask for it early
"Hope is the feeling you have that the feeling you have isn't permanent." - Jean Kerr
lem
Posts: 2753 Joined: Tue Nov 09, 2010 9:56 amLocation:
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lem » Sat Jul 20, 2013 7:36 pm
We were asked for our documents in April, our anniversary is 16th may and we only received our report yesterday.
mab
Posts: 171 Joined: Thu Sep 01, 2011 6:43 pmLocation: United Kingdom
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mab » Sat Jul 20, 2013 9:34 pm
We submitted our annual review on 28th february fOr review date at end of march, still haven't heard a response despite numerous phone calls and emails
MelanieGiles
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Posts: 47612 Joined: Tue Jan 09, 2007 10:42 amLocation:
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Which firm are you with mab? Surely they must have provided you with a copy of their annual report by now?
Regards, Melanie Giles, Insolvency Practitioner
mab
Posts: 171 Joined: Thu Sep 01, 2011 6:43 pmLocation: United Kingdom
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mab » Mon Jul 29, 2013 6:54 pm
We are with PAyplan Mel. Have contacted them again and said we should have a decision by 25 July, no news yet! Just to add to it all the TV is broken! Never mind x
MelanieGiles
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Posts: 47612 Joined: Tue Jan 09, 2007 10:42 amLocation:
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When is the anniversary of your case mab?
Regards, Melanie Giles, Insolvency Practitioner
mab
Posts: 171 Joined: Thu Sep 01, 2011 6:43 pmLocation: United Kingdom
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mab » Tue Jul 30, 2013 10:13 pm
The anniversary is 29 march Mel, at a loss what to do! Living life on a knife edge, things really tough and the delay doesn't help!
MelanieGiles
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Posts: 47612 Joined: Tue Jan 09, 2007 10:42 amLocation:
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Are you saying that you did not receive a copy of an annual report by 28 May 2013? If this is the case, then your IP has failed to comply with a statutory responsibility, and I think they need to explain this to you directly.
Regards, Melanie Giles, Insolvency Practitioner
mab
Posts: 171 Joined: Thu Sep 01, 2011 6:43 pmLocation: United Kingdom
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mab » Wed Jul 31, 2013 9:38 pm
Hello no wehave had nothing other than a few emails and phone calls just stalling us! Don't feel comfortable with it all!
MelanieGiles
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Posts: 47612 Joined: Tue Jan 09, 2007 10:42 amLocation:
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This just does not sound right. I hope that the Payplan representative who occasionally posts on the forum will pick this up and invite you to contact him, so that he can investigate this further.
Regards, Melanie Giles, Insolvency Practitioner
PayPlanSamuel
Posts: 24 Joined: Thu Apr 11, 2013 10:02 amLocation: United Kingdom
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Hi mab,
Apologies for the delay in responding to you, I have been out of the office on leave. Thank you for raising your concerns, and queries.
Please can you e-mail me details of your case (including your contact details) and I will ensure this is looked into as a matter of urgency.
My e-mail address is:
samuel.jepson@payplan.com
