www.iva.co.uk

I would just like to use this forum to offer a massive public thanks to Melanie, Marc, Tina & Amie of the IVA Advice Co for their help and assistance in getting my IVA proposal approved at a rate of 12p/£, despite their re-assurances I never thought the creditors would accept such a relatively low return. Amie has been my principal contact and a real rock at times, Tina made a 200 mile round trip for a 10 minute face to face meeting, Marc & Melanie have been totally professional and quick to respond to any queries or concerns throughout. I would always advise people to shop around when looking for someone to help sort their finances - but make sure Melanie Giles / IVA Advice Co are on your list of people to talk too, you will have to go a long way to find better customer service. Thanks all. Steve.

excellent news Steve
Ive used Mels team before and have always found them great. Im so pleased for you
best of luck for the future
Rich

Thanks Rich - much appreciated.

Thank you for your kind words Steve and we are so glad that you choose our company to represent you

Congratulations on your IVA being approved and we wish you all the luck for the future

No problem at all Kelly, what a different Country this would be if every business offered your level of customer service.

Looking forward to working with you all over the next few years.

I completed my 60 month IVA with Melanie and could never fault them either. Great news on your acceptance and all the best in your journey to debt freedom.

Congratulations! I hope my day will come soon and it seems like I made a good choice with Mels team too.

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by timetofixit

No problem at all Kelly, what a different Country this would be if every business offered your level of customer service.

True words indeed.

Great news indeed.

Paul

Fantastic news. Onwards and upwards. Good luck with your journey

couldnt agree more steve! we had our proposal accepted yesterday also with Mel and Co! Itssuch a good feeling to know finally on road to being debt free and with a team of people who dont judge. Mel has a fantastic team and i am certain we couldnt be in better hands. congrats on getting your proposal accepted!

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by flossom

Congratulations! I hope my day will come soon and it seems like I made a good choice with Mels team too.

I am sure you have made an excellent choice. It may not seem it now and easy to say with hindsight, but try not too worry too much, Mel and team will be there all the way for you I`m sure.

To every one else - many thanks for the congrats etc, it really is appreciated.

abbiesmum, I was watching your thread with interest, I really felt for you with the delays etc, think I would have been pulling my hair out. I was lucky just a couple of minor ammendments that Marc could deal with direct. Good luck with your journey, mine was approved same day as yours - lets hope we both reach our destinations in good time.

Thank you so much for posting those kind words - especially the comments about my team members who work so hard for our clients, and to everyone else who has said nice things. We very much look forward to working with you Steve over the next few years, and I am so glad that you are pleased with the result.

hi timetofixit...yes the delay was a tad frustrating but marc kept chasing them and kept contact with me throughout. It wasnt a complex modification or anything i needed to worry about so i wasnt left panicking for a day. When i did get the call to say yes it was such a weight off shoulders. We have lived nearly 3 months as though in an iva so its not really changed much just great to know formally accrpted and we know longer have to deal with aggressive rude creditors.