Posted: Wed Jul 18, 2007 6:06 pm
Hello
Thought you would like to know that despite receiving a few strongly worded standard letters from MBNA regarding arrears on the CC account, I have just spoken with the most delightful man who was polite, reasonable and understanding.
Whilst I am aware that he wont be the one making any decisions, it was refreshing to have such a professional, non-judgemental response to our current financial mess!
Blue
Thought you would like to know that despite receiving a few strongly worded standard letters from MBNA regarding arrears on the CC account, I have just spoken with the most delightful man who was polite, reasonable and understanding.
Whilst I am aware that he wont be the one making any decisions, it was refreshing to have such a professional, non-judgemental response to our current financial mess!
Blue