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Please help

Posted: Tue Sep 17, 2019 10:41 am
by taylor941
Hi,

I have received a statement from Ace requesting payment for something I have never ordered. I have never ordered anything to this company. I have been trying to email them but there's no reply.

What should I do?

Re: Please help

Posted: Tue Sep 17, 2019 10:55 am
by Foggy
There is every possibility that this is a scam, so be careful with any information you give them. Take the statement to your local Citizen's Advice Bureau and ask there.

Re: Please help

Posted: Wed Sep 18, 2019 11:03 am
by luluj
Delete the email and ignore it if you are certain it does not mean anything.

Re: Please help

Posted: Mon Sep 23, 2019 2:57 pm
by domingo001

Re: Please help

Posted: Tue Sep 24, 2019 2:27 pm
by taylor941
Thank you guys I reported this case and waiting for their answer...

Re: Please help

Posted: Wed Sep 25, 2019 3:10 am
by luluj
Fingers crossed its sorted...I feel it is likely to be a scam.