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Posted: Mon Sep 03, 2012 10:03 pm
by Jay H
So today I have been given a new case handler. She has actually managed to reply by email twice in 1 day. Lets hope your better then my last 1..
Posted: Mon Sep 03, 2012 10:34 pm
by luluj
Fingers crossed !
Posted: Tue Sep 04, 2012 6:54 am
by Struzzo39
good luck x
Posted: Tue Sep 04, 2012 1:17 pm
by suky424
They don't even tell me when my case handler is changing. Seems I get a new one everytime I call, and I've never been able to get an email address out of any of them!!
Posted: Tue Sep 04, 2012 1:48 pm
by Niobe
Mine are actually good and email me if the case supervisor changes. I had a bit of an issue with having had three or four at the beginning of the year but I've had the same one for a while now and she seems to be on the ball and answers emails promptly.
Posted: Tue Sep 04, 2012 8:05 pm
by Shining
It's nice to have stability but better to have one who is able to reply and put your mind at rest. Hope the relationship between you and your case worker stays positive.x
Posted: Wed Sep 05, 2012 8:03 pm
by KM1512
It is great to have a good relationship with your supervisor it helps the process good easier