www.iva.co.uk

I bit the bullet last week after getting fed up with my PAYG phone charging me for internet even though I was on the Dolphin package which gives 250Mb internet for an Iphone each month and it was the begining of my month. I have contacted Orange numerous times and got credited etc but had just had enough last week. I had topped up £30 last month and it was still telling me I only had 0.78p left!
So I contacted T Mobile for a monthly contract as people have suggested on here, I passed the credit and ID checks (dont know how, well the Identity I do I am who I am) and was getting sent me a brand new Iphone4 on a the monthly package. I was excited all weekend looking forward to playing with my new toy today.
It arrived this morning, I took it out of the box and tried to fit the sim that came with it to find it needs a micro sim and they had sent a standard one. If I go into the shop to get one I will get charged for it which in principle I wont do, why should I pay for their mess up. OR I can wait and get one sent to me for free but I have to wait until Wednesday or Thursday. I have decided to wait as I haven't got time to go into the shop as I start work before it opens and trying to get into central Bristol in the evening is not easy but it is irritating the hell out of me, I have a lovely looking phone that is about as much use as a chocolate teapot at the moment.
Sorry just wanted to rant. It is so long since I had a nice new phone and when I get one and cant use it, it hurts.

Wednesday will soon be here and you'll be playing with your new phone. Enjoy x

Hi PEEJAYAL

dont fret it will be with you soon

did you apply online with tmob ?

im wanting a new phone, ive had my current PAYG one 5 yrs and suspect T Mob will my only hope

at least getting approved for a new mob has lifted you, I was rejected by 3 a few months ago

You can, carefully, cut a standard SIM down. If the one they have given you is of no use at the minute - have you got anything to lose?

Google it, there are templates / guides etc.

Peejayel,

As said by Orange78 cut your sim down to size, it does seem like vandalism but it works, it'l save you a trip.

Regards David.

Will try it later when I get courage to attack it with a pair of scissors LOL. Not sure I have a steady enough hand though you are cutting very near the contacts LOL

12 months to go: Yes I did apply online and they phoned me immediatly to do an identy check through experian, I explained about my IVA and he just said it was an ID check only and he asked me about 5 financial questions, who I banked with , a loan taken out in 2007 etc. He even offered to help with the answers if I couldn't remember it was mutiple choice questions, afterwards he said I had actually been approved for 2 phones so my credit rating was better than I thought (his words not mine). I ony did it on the off chance didn't really think I would pass it, but I had nothing to lose I was paying the same amount as the contract on PAYG.

Still no sim card in the post, although I am not sure if the post has been today or not as it can arrive anytime up until 3.30pm.

I decided I am not a couragous person and cannot get the courage to cut a sim to fit even though I can see it is not difficult. I know I would mess it up, I am that sort of person, give me something simple and I will always find a way to do it wrong.

Bit like me there, I mess everything up, I work too quickly that's my problem!

Hopefully later or tomorrow. x

Hope it comes soon!!!

It's arrived!!! Woo Hoo cant wait till I ge thom now so I can play

Ooh enjoy your new phone. x

On the basis of this thread (and others) I've given it a punt and applied for a new contract myself today.

I did it through a third party rather than direct with t-mobile as they have a redemption scheme and quidco vs. the larger quidco payment for the same phone / contract if bought direct. Plus, if successful, the handset will be sim-free.

Only went for a £26pcm contract to give myself the best chance. No phone callas yet. Wish me luck.

Fingers crossed!!

Thanks Harpic.

Well I just got a text message to call them back on a 10p a minute number. I tried saynoto0870 but with no luck. The guy put my details in again and it was accepted.

Whilst I was on the phone, I got an email saying that they would (eventually?) try to call me - maybe I should have waited - the call is going to cost me at least £1.60! [:(]

I think the problem was that I had a new debit card on Friday, so updated my PayPal details etc and the bank has seen a lot of small transactions and stopped it.

All done now but I don't think that I will see the phone tomorrow as it is a bit late in the day. I can wait until Thursday. [:D]

Now just need to remember to cancel technical assistance and insurance before it is too late.

well done, it is scary when they phone you but worth it in the end