www.iva.co.uk

Hi Guys, just wanted to pick your brains. I have just opened a new current plus account with the NatWest and they have an option to cancel printed bank statements which are posted out and you can download your statement online. On the account I have just closed (Lloyds), I also got the option to print off a statement, but it said on it that it was not an 'official' document from the bank. I am all for saving the environment and try to do my bit, so I am happy to cancel paper statements from NatWest, but when it comes to my review (that's IF my IVA is accepted of course) and I print off my statements online, will they be regarded as official documents or do I need the actual printed ones from the bank? Thought I'd check before I cancel them. Thnx Kazzy x [;)] x

Hi Kazzy

This happened to me ... I elected not to receive paper statements from Nationwide ... then when I needed an 'official' statement (as you say most places wont regard a downloaded version as an official statement) they had the cheek to charge me £15 for it!!

I would keep your official statements!

Debbie

Interesting Debbie. I'm with Nationwide as well and cancelled paper statements. I think I just may go and alter them!

Hi Kazzy

I had not had paper statements for years until I went into my iva and then I wanted a paper statement ever month so I can see where every penny has been spent and see if I can make saving anywhere.

I used to check my balance online but never went through the whole statement - would have been clueless if someone clonned my account back then!!!

I get them every two weeks from the co op now and find it very helpful
Emma xx

Can you change it back Em?

Debbie

I must admit that I check my online statements religiously, probably more than I would paper ones.

I would only go back to paper just for my IVA.

Interestingly, Barclays will not let you drop paper statements - I tried to do it last year (mostly to stop hubbie from seeing it!)

Yes Debbie as far as I am aware you can change to recieve no statements and change back to recieve them again when you want[:)]

I just find having a written record on paper beneficial to me x

Thanks for that Guys, I think I will keep them then. I don't want to be in a position in 12 months time where I will be charged to have the bank send me a years worth of statements! Cheers Kazzy x

It might be worth checking with your IP whether they would have a problem with statements downloaded from the internet. I elected not to have paper statements from Nationwide but I still get them from the Co-op. To be honest I don't read them as I check the account a couple of times a week online.

Hi
All companies want us to accept this way of working and within time we will all have to adapt. IP'S will have to accept in practice, you could pay more to your debt this way.

Regards.

Neil

I have paperless statments from Nationwide am thinking I need to change back to paper ones, did not think before it was a problem, will check with IP.

Kirsty

Skippy13 wrote:

It might be worth checking with your IP whether they would have a problem with statements downloaded from the internet. I elected not to have paper statements from Nationwide but I still get them from the Co-op. To be honest I don't read them as I check the account a couple of times a week online.

For me, make that a couple of times a day Skippy! [:D]

I went "paper-free" when I was with HSBC, and when I needed paper ones for a loan, HSBC ordered me replacements, but never charged me as I was 'paper-free' in the first place.

Hi Wen ... that's what I thought! I thought I was saving them money by going 'paperless' and was a bit incensed when they then had the nerve to charge me for them!!

Debbie

I think Nationwide are changing - although they say they're 'proud to be different' they are adopting some of the traits of the banks. They no longer offer accounts to undischarged bankrupts, and I also read about them turning down someone who was discharged. Charging £15 for a statement is appalling, especially when they ask you not to have paper statements in the first place! I keep getting the message about statements when I log on to their online banking - I tick the box to say that I've read it and don't show it again and it still comes up! I wouldn't mind if I didn't already have paperless statements!

Wen, I've gradually weaned myself off checking my bank statements 2 or 3 times a day - it took a long time but I've succeeded!