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Posted: Mon Sep 03, 2012 2:33 pm
by Chrisd0364
I successfully completed my IVA back on the 26th Jun 2012.I wrote to all the creditors on the 13th Jul 2012 kindly requesting that they update all their records so as the "default" status on my credit report could be changed to "satisfied" and also enclosed the completion certificate from Grant Thornton.

Almost 7 weeks on and I have received no confirmation from any of the creditors acknowledging my letter and my credit report still remains unchanged.

Does anyone know whether this is common practice for the creditors to take so long to update their records and pass on the details to the likes of CreditExpert etc? I have tried calling the creditors but have hit a brick wall.

Am I doing something wrong or this a process that simply takes ages to be completed?

Posted: Mon Sep 03, 2012 11:20 pm
by TheMatrix
Follow up letter is needed referring to the original letter asking for the updates to go through and if not done within 28 days you'll raise the matter with the Information Commissioner and Financial Ombudsman.

If not heard back by that time, make the complaint and send them details including the two letters you sent recorded delivery.

Posted: Tue Sep 04, 2012 12:33 pm
by Chrisd0364
Thanks for the advise. Will send the follow up letters and see whether this gets me anywhere.

Posted: Sun Mar 17, 2013 12:08 am
by tonyranks
you can raise disputes with CRA as well

Posted: Tue Aug 20, 2013 6:19 am
by aiza
I used to work in banking and have been on the other side of the fence back then, many years ago though and long before my IVA :-)

Posted: Tue Aug 20, 2013 8:29 am
by plasticdaft
Remember that all letters must go recorded delivery to show proof of receipt at the other end.

Paul

Posted: Tue Aug 27, 2013 5:49 pm
by sponge
They will generally fall off themsleves(like a scab! eeughh) post six years (tied in to statute) assuming that you have your CC

any sniff of an IVA in the PR section won't really make a jot of difference to your CR defaults satified or not

To a large extent your CR repairs itself post six years, just the odd phone call to the CR's usually does the trick