Posted: Mon Jan 27, 2014 2:34 pm
Hi, I'm a little confused and hoping someone may be able to advise me please [:)]
We ended our IVA early with a f&f settlement in October 2012. Whilst awaiting the completion certificate we were asked by our IP to let a company called EIC investigate any claims for PPI. We were not aware of ever taking any and were under the impression that it may hold up us receiving our certificate so we signed the forms to agree to let them investigate.
We finally received our completion certificate almost a year later (Sept 2013). We have now received letters from RBS offering a refund of PPI . I contacted our IP as even though the IVA has ended the claim was made whilst it was live so not sure where we stand. Our IP says any PPI money must still be paid to the IVA. The RBS think the payment should go directly to us and not the IP?
Am just worried as I do not want to spend it and then be told it should have gone to the IVA...and also surely EIC who investigated it will want a percentage? Very confused[?] Unsure who to talk to for advice [:(] Thanks
We ended our IVA early with a f&f settlement in October 2012. Whilst awaiting the completion certificate we were asked by our IP to let a company called EIC investigate any claims for PPI. We were not aware of ever taking any and were under the impression that it may hold up us receiving our certificate so we signed the forms to agree to let them investigate.
We finally received our completion certificate almost a year later (Sept 2013). We have now received letters from RBS offering a refund of PPI . I contacted our IP as even though the IVA has ended the claim was made whilst it was live so not sure where we stand. Our IP says any PPI money must still be paid to the IVA. The RBS think the payment should go directly to us and not the IP?
Am just worried as I do not want to spend it and then be told it should have gone to the IVA...and also surely EIC who investigated it will want a percentage? Very confused[?] Unsure who to talk to for advice [:(] Thanks