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CF and Equity Release

Posted: Mon Jun 14, 2021 11:12 am
by cbdawg
Hi All

Does anyone have experience of CF and equity release?
CF have done their calculation and say i have more then £5k equity. If i use their valuation figure and mortgage redemption figure and base it on the original calculation in my agreement i have less than £5k.

I have just sent them all of this referencing the original agreement, has this happened to anyone else? and any advice to what i should say/do?

Re: CF and Equity Release

Posted: Mon Jun 14, 2021 12:31 pm
by Foggy
This has happened before and with other firms, but, where the calculation method is referred to in the document, that is the method they must use. In such cases others have backed down, but not always where the method isn't included.

Re: CF and Equity Release

Posted: Mon Jun 14, 2021 5:00 pm
by cbdawg
Thanks Foggy

So you do think i need to stand by the calculation in the proposal? If they still disagree, do you know what the best form of action would be?

Re: CF and Equity Release

Posted: Mon Jun 14, 2021 6:08 pm
by Foggy
You have to abide by the content of the agreement and so should they !

If they insist on deviating I would offer up a formal complaint, direct to the IP and threaten to escalate this to their regulatory body. The RB cannot directly intervene but can, if they find against the IP, impose hefty fines.