Mortgage 18mths post completion
Posted: Tue Jan 30, 2018 12:18 am
Hi all,
Not been on for a while but hope someone can offer some advice.
We completed our Iva in July 2015 and was off credit file July 2016. We have been doing really well since, slowly but surely rebuilding our credit history and now have excellent credit files.
We are now wanting to move house and port our existing mortgage and use equity to make a new purchase. We are and have been with Santander for 12years, never defaulted or missed payments, they were obviously made aware of the Iva but as it's no longer on our credit files we didn't see an issue. Santander however are refusing our request to port the mortgage as their internal system still has our Iva on record. Can they discriminate like this? We have lost the house we wanted because of this.
Any advice gratefully received.
Not been on for a while but hope someone can offer some advice.
We completed our Iva in July 2015 and was off credit file July 2016. We have been doing really well since, slowly but surely rebuilding our credit history and now have excellent credit files.
We are now wanting to move house and port our existing mortgage and use equity to make a new purchase. We are and have been with Santander for 12years, never defaulted or missed payments, they were obviously made aware of the Iva but as it's no longer on our credit files we didn't see an issue. Santander however are refusing our request to port the mortgage as their internal system still has our Iva on record. Can they discriminate like this? We have lost the house we wanted because of this.
Any advice gratefully received.