www.iva.co.uk

We have made the last payment to my hubby's iva. We received a letter from Payplan today that he needs to sign. Basically it is saying they will send the completion certificate straight away as soon as we sign it but we must agree agree that they will continue to chase any ppi refunds and that any successful ones will be distributed to the creditors as per the agreement. They say the claims can hold up the certificate so we are signing this to get the certificate straight away instead.

Now we don't have a problem with this since we still get the completion certificate but we have already been through this ppi claim route time and time again years ago with equity in finance (what a pain that was!). They did all the finding out and it was agreed that no claims were outstanding since we never took any ppi out. So why are we still having to go through this ppi process again? What was the point of Payplan appointing equity in finance to do it on their behalf and now they are going to do it all again from scratch.

Does this letter sound unusual saying we will get the certificate anyway?

I did a quick search before I posted this thread but never spotted this one.

http://www.iva.co.uk/forum/viewtopic.ph ... pi#p700127

So this is just a usual thing but still strange why they seem to be repeating the process.

This is now becoming standard practice -- the alternative being leaving the IVA open until they are happy all PPI has been refunded.
The reason for doing it all again is that, on several occasions , the ombudsman has ruled that creditors have denied claims incorrectly and second, or third, claims have been admitted! And so it goes on !

Plus most probably equity in finance and payplan and numerous other ppi chasers are all the same company under one umbrella.
Just my opinion and not fact

My husband had the same thing with his IVA via Payplan - his completion letter also stated that any PPI would be due to them but as we never had any and they never found any then it wasn't a problem.

They found all of £50 for me!