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				Posted: Tue Aug 16, 2016 1:34 pm
				by wannabedj
				Has anyone heard of these? Just had a call of a rude guy from there having a go at me for not replying to messages and letters (which I haven't received). He refused to give me any details so I refused to give him mine. I've finished my IVA and I told them this and they said it doesn't matter.
Its really bugging me though and I wanna call them to find out what is this I actually owe? Shall I contact them or just leave it.
			 
			
					
				
				Posted: Tue Aug 16, 2016 1:38 pm
				by Lisa Thomas
				I think they used to be called Scott Call.
Not very many positive things about them on Google...
Either complain or ignore it:
http://www.fidelitecm.com/information-s ... omplaints/ 
			
					
				
				Posted: Tue Aug 16, 2016 1:40 pm
				by wannabedj
				Yeah I googled them and a lot of complaints. If I give them my details over the phone so they can explain, that doesn't re-open the debt does it?
			 
			
					
				
				Posted: Tue Aug 16, 2016 1:52 pm
				by kallis3
				No, if they were included in your IVA they cannot do a thing to do.
I would personally make a complaint if you don't want to have any more rude phone calls or letters from them.
			 
			
					
				
				Posted: Tue Aug 16, 2016 3:07 pm
				by Foggy
				Personally I would leave it -- they can do nothing and are trying to recover a debt that no longer exists.
			 
			
					
				
				Posted: Tue Aug 16, 2016 3:25 pm
				by lifenoteasy
				They need to prove that you are the right person - not the other way around.
They are basically trying to blag to gain information that would benefit them.
Never provide details to a company who will not first say or they are, what they want and  expect you to answer security questions when you have never dealt with them before.
			 
			
					
				
				Posted: Tue Aug 16, 2016 3:26 pm
				by kallis3
				Apologies for my post - I think I was having a dyslexia moment!!
			 
			
					
				
				Posted: Wed Aug 17, 2016 2:31 pm
				by wannabedj
				Thanks All