www.iva.co.uk

Hi,I completed nearly a year ago now and one of my debts was with the Natwest bank. Obviously when I went into the IVA I personally had no further contact with them but I seem to have started receiving emails about an account. (I used to have online banking I think) but as it was so long ago passwords etc are long forgotten. Now I think they have started since the IVA completed. What should I do as I can't check this account as I no longer have log in details. I have account numbers on my IVA paperwork, should I go into the local branch and speak to them.

Anything by email is most likely to be fraudulent - just ignore them or send them to spam.

Much will depend upon what these emails say.

I would certainly not be replying to these - you could always phone them to see if they are genuine or not.