www.iva.co.uk

I have just settled my IVA 18 months in via Payplan. This was paid yesterday. I have asked what to expect now and have been informed:
"The abstract report will be sent out, in line with your arrangement, before the 2nd of September. Your Completion notice can take up to 6 months to be issued to you."

September is some 8 months away and 6 months to send me a Completion Certificate. Really?! Am I being unreasonable in thinking that these timescales are a little long? How long should I reasonably be expected to wait, i.e. is there a norm?

Payplan have been building up a reputation over the last few months for this type of delay.

Complain on the basis that this should have been a material fact that they disclosed before your meeting.

Additionally make sure that PPI is not used as an excuse for delaying the CC.

The funds should be able to be distributed before September and I would have thought that the completion could be done shortly afterwards.

Did you sign a Deed of Assignment for the PPI?

6 months is roughly the maximum (without justification) that a complaint can't reasonably be upheld so i think some IP firms use this as a standard procedure.

If everything else has been dealt with it should only take 2 weeks to 2 months to close depending on whether dividend notices have to be issued to creditors who haven't claimed.