Posted: Tue Nov 24, 2015 10:03 am
Hi all, been a while but need a little advise
Our IVA was completed in 2013 and we have just had a ppi letter sent to us telling us they upheld a claim for xxx but as we were in IVA it will be sent to GT/aperture .
rang GT?aperture telling them about it and as we have been finished 2 years what is the procedure
Not a very helpful man on phone i must admit
I explained ours was a non protocol IVA and we DID NOT sign the mvm letter as our full and final had already been accepted in 2012
Now they say I have to pay this over to them even though completion certificate has been receive and that it was a condition on my final report to creditors (which I can not find) ant advice please ?
Our IVA was completed in 2013 and we have just had a ppi letter sent to us telling us they upheld a claim for xxx but as we were in IVA it will be sent to GT/aperture .
rang GT?aperture telling them about it and as we have been finished 2 years what is the procedure
Not a very helpful man on phone i must admit
I explained ours was a non protocol IVA and we DID NOT sign the mvm letter as our full and final had already been accepted in 2012
Now they say I have to pay this over to them even though completion certificate has been receive and that it was a condition on my final report to creditors (which I can not find) ant advice please ?