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Posted: Sat Sep 26, 2015 4:10 am
by DMB
If you have been told that a variation meeting has been called.How do you actually know that it has gone ahead?

Posted: Sat Sep 26, 2015 8:25 am
by kallis3
Hi,

You should have been told the date by your company.

What was the variation for?

Posted: Sat Sep 26, 2015 11:30 am
by DMB
I was given the date and have e-mailed to ask for the result and heard nothing.

Posted: Sat Sep 26, 2015 11:50 am
by Michael Peoples
That is very poor customer service. Email the IP directly and make a complaint as there is no justification for this.

Posted: Sat Sep 26, 2015 11:59 am
by DMB
Thank you for the advice. I wont name names but this particular company who I didn't choose to see out my IVA are less than easy to contact,and the IP is an urban myth I believe having read on here for several months previously.

Posted: Sat Sep 26, 2015 12:07 pm
by Michael Peoples
IVAs are stressful enough without ignoring clients who are awaiting the outcome of any meetings. Some things can wait a day or two but not the outcome of a meeting of creditors. Send the email and if no answer on Monday complain via Gateway.

Posted: Sat Sep 26, 2015 12:11 pm
by DMB
Thank you again and I will wait and see if anything happens Monday and follow your advice.

Posted: Sat Sep 26, 2015 12:42 pm
by kallis3
Fingers crossed you can get this sorted out.

Posted: Sat Sep 26, 2015 1:10 pm
by DMB
Thanks Kallis. I am so close to the end but there has been a little hiccup and I just hoped things could be sorted sensibly by my IVA company?
We will see?
I will await the outcome and then I will give a little more detail so as to help others possibly in a similar situation.

Posted: Mon Sep 28, 2015 3:53 pm
by Lisa Thomas
You should receive a report on the outcome of the meeting from your IP. Suggest you chase up in writing in case there is a need to make a formal complaint about this.

Posted: Mon Sep 28, 2015 8:44 pm
by Shining
Hoping you get the result of your meeting without further delay. Very poor on their part.