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Posted: Fri Jul 31, 2015 1:18 pm
by Emma.cl
I have just contacted DVD and they are now telling me that there is a claims issue that they need to resolve and I should receive cc within 6to8 weeks. I made my last payment in March.is there anything I can do to speed this up
Posted: Fri Jul 31, 2015 1:24 pm
by Foggy
I am afraid not -- they are waiting for a creditor to respond and it is beyond their and your control.
Posted: Fri Jul 31, 2015 4:55 pm
by fisherman
Hi Emma
We are also with DFD & we have got the exact same responce as you told they have to give this creditor a further 28 days to make a claim before they can close our IVA then should get our CC 14 days after that
Posted: Fri Jul 31, 2015 7:57 pm
by Emma.cl
Dfd are changing their excuses every time I contact them. Last time I posted Evett Everett told me to contact her directly via her email in which I did.The response was that they were experiencing technical problems and would flag my case as a priority.they also told me in April they had a claims issue and to allow until the end of April. I asked why does it effect my closure and was told that it shouldn't but to allow another 6to 8 weeks.