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Posted: Tue Jul 21, 2015 5:51 pm
by Neildd37
We are at month 60 of our IVA and have not had a request with regards getting a valuation/ mortgage statement/ remortgage ? Our annual review expenditure statement was sent back about 6 weeks ago too have heard nothing ? Is there delays with a Grant Thornton at the moment?

Posted: Tue Jul 21, 2015 6:04 pm
by lifenoteasy
There are always delays with GT.

The best idea is get it done yourself, send in the information especially if you think that no equity can be released.

Posted: Tue Jul 21, 2015 6:06 pm
by Foggy
I agree with Lifenoteasy. At the end of the day it has to be done and, really, the sooner the better so you know where you stand.

Posted: Wed Jul 22, 2015 12:33 pm
by bombshell
Hey Neil, I am with GT and they are extremely slow.

I had my request to value 6 months before my IVA was due to finish (which is good for them but they took 3 months to come back to me with an answer and that's only cause I chased them)

However, as I am now waiting for my CC the best approach with GT is hound them for info...

Posted: Wed Jul 22, 2015 12:37 pm
by Adam Davies
Hi and welcome

Chase them , otherwise there will be a delay in completing your IVA

Regards

Posted: Wed Jul 22, 2015 6:45 pm
by Eggs are ace
hey Bombshell,

Did you phone or email GT to chase them? what would you recommend?

I am in a very similar situation

Posted: Wed Jul 22, 2015 8:02 pm
by Adam Davies
Hi

Emails/letters can be tracked/referred to at a later date if needed, phone calls and their contents can be near impossible to prove

Regards

Posted: Wed Jul 22, 2015 11:00 pm
by Eggs are ace
its just really frustrating when you have to wait for any sort of response, current been waiting 5 weeks.....still waiting............

Posted: Thu Jul 23, 2015 9:36 am
by bombshell
Hey Eggs are ace,

I would recommend emailing them. I am emailing one a month a month to chase them along. However, there reply the last couple of times have been the same and their content says my email as been logged with their closure review team and I am not required to do anything at this time.

I prefer emails and like you say they can be tracked.

Posted: Thu Jul 23, 2015 1:38 pm
by soclose
From my experience with GT I would advise you to be pro-active regarding the equity release instead of waiting for GT to contact you. They are now operating an estimated 6 months closure period from when your IVA gets to the closure team. Any delays in completing your IVA such as outstanding equity release will only extend the time taken to get your CC.

Posted: Thu Jul 23, 2015 10:04 pm
by Eggs are ace
I've been waiting for a reply after sending my documents in 5 weeks ago, got the standard 'we've received your email' response.

I gave them a month and now am chasing them up, I dont think there will be an extension based on equity and it even states in my IVA that it is thought that the property will not have any equity, so I am hopeful.

I would just like to know!

Posted: Fri Jul 24, 2015 9:30 am
by lifenoteasy
Hi

See https://www.gov.uk/government/publicati ... april-2015 - it proves that complaining can work.