www.iva.co.uk

I would like to know if credit fix can force us to sign new terms and conditions on our existing IVA.

My understanding is they cannot force you to.

No they cannot force you to and cannot penalise you for not doing so.

Hi

Think im missing the point on the T&Cs why don't you sign them, it wont cost you any more unless you default and have to pick up the fees?

Definitely not. The nice person (whose name escapes me) at CreditFix who called me to welcome me on board confirmed it's optional and you don't have to sign.

Of course, they would like us to sign because our T&Cs will match their existing clients, which I guess makes things easier. But ultimately, it's work a lot more money to them if we do sign with higher fees.

If you feel they do not benefit you then the sensible thing to do is tell them you'd rather stick with your existing T&Cs.

Almost done now, one of the reasons for my not wanting to sign them is that I want to pay back as much as I can to the creditors and not to a company that has such high fees. There is kind of a moral issue here as well for me, I feel that if I was told things would not change then they should not change regardless of where my money goes. If CF are charging 23% then it also has a knock on effect on people such as Michael Peoples whose company charges a more reasonable rate and this means that smaller companies are pushed even further to the wall.

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Almost done now

Hi

Think im missing the point on the T&Cs why don't you sign them, it wont cost you any more unless you default and have to pick up the fees?

For many it is a matter of principle. Terms have already been agreed with the chosen IP and it adds insult to injury to be first transferred without warning, on the promise that "nothing will change" and then to find everything changing.

Then there is the feeling that the new company shouldn't get higher fees for doing basically, not a lot, all of the hard work has already been done. If you hit 100% of your debt you will then have a lot more still to pay before the IVA could end early.

Finally, for me, I would object to the way these things are done -- offering a small carrot and adding some padding in the hopes that the main object is missed.

If in your shoes I would personally want the IVA to run smoothly under the same t&C's as I agree originally.

As others have confirmed it not obligatory to sign.

I phoned them for the millionth time yesterday and was told by a lady called Jaimie that I Had to sign the new t&c.
I explained that we actually paid our final payment in Oct and asked if this was the hold up on not receiving anything from them since the transfer. She said it could hold up my completion if I do not sign.
Why can't we speak to anyone other than customer services? In fairness, Jaimie is always polite but I just kept being told to be patient etc. I'm sick of it now.

Creditfix know we DO NOT have to agree to sign new T&Cs , I had this at work with a manager saying my staff HAD TO sign zero hours contracts, totally wrong, what are they going to do visit us all with pens put them in our hands and forge our signatures? This sort of bullying makes me more determined not to

Cannot sign ours anyway, they went on the fire that very evening and helped to keep us warm.

Ivamess: your posts make me chuckle! Hope you had a lovely evening courtesy of our friends at CF!