Posted: Sat Oct 19, 2013 4:35 pm
Hi everyone,
Can someone tell me if what one of my creditor is telling me is correct please?
We completed on 29 July and received all of our documents confirming so shortly afterwards. Was a long slog to get that far I can assure you.
Since then I have monitored mine and my husbands credit files to make sure that everything is going as planned regarding defaults etc.
I wrote to Next as they were one of mine creditors and asked them to remove the default and mark my file with them as satisfied as per advice from Grant Thornton. All of my other creditors have marked as satisfied as expected apart from Next.
They have replied to me stating that the account is now marked as partially satisfied and the default won't be removed until the six years is up.
They seem to be under the impression that we have a bankruptcy order and not an insolvency order, however I know it still goes through the bankruptcy court.
The thing that confuses me is the following:
The default status will remain on your credit file for a period of six years and this will be dated no later than the date of bankruptcy.
Is this correct? We were never in bankruptcy. Can I call them and explain that this isn't strictly correct as it was an IVA and not a bankruptcy order? I would like to make sure what I'm saying is correct and factually true. As I say all the other defaults have dropped off now and this is the only one left marked as still ongoing. The others are also marked as satisfied which I was expecting.
What should I be saying to them?
Many thanks
Can someone tell me if what one of my creditor is telling me is correct please?
We completed on 29 July and received all of our documents confirming so shortly afterwards. Was a long slog to get that far I can assure you.
Since then I have monitored mine and my husbands credit files to make sure that everything is going as planned regarding defaults etc.
I wrote to Next as they were one of mine creditors and asked them to remove the default and mark my file with them as satisfied as per advice from Grant Thornton. All of my other creditors have marked as satisfied as expected apart from Next.
They have replied to me stating that the account is now marked as partially satisfied and the default won't be removed until the six years is up.
They seem to be under the impression that we have a bankruptcy order and not an insolvency order, however I know it still goes through the bankruptcy court.
The thing that confuses me is the following:
The default status will remain on your credit file for a period of six years and this will be dated no later than the date of bankruptcy.
Is this correct? We were never in bankruptcy. Can I call them and explain that this isn't strictly correct as it was an IVA and not a bankruptcy order? I would like to make sure what I'm saying is correct and factually true. As I say all the other defaults have dropped off now and this is the only one left marked as still ongoing. The others are also marked as satisfied which I was expecting.
What should I be saying to them?
Many thanks