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Posted: Wed Sep 18, 2013 7:01 pm
by the mad hatter
I have been in my iva with DFD for 7 years now I haven't missed 1 payment and they have had my ppi of me as well but keep fobbing me off and delaying my completion date ! Are they in breach of there own contract and can I sue them as 2 years past the 5 year iva is a pi%% take ! Sorry but I'm angry
Posted: Wed Sep 18, 2013 7:02 pm
by Shining
I've just replied on your other post, I'll lock that one to avoid confusion but basically keep badgering them it isn't right at all in my humble opinion.
Posted: Thu Sep 19, 2013 10:22 am
by Judith Anderton
Good morning,
Please contact me directly via the email address in my profile. This will allow me or a member of my team to discuss your issue in further depth.
Regards,
Judith
Posted: Thu Sep 19, 2013 11:31 am
by nonewdebt
I think an Ombudsman job is needed.An example needs to be made.
Many here have had issues with getting their certificate quickly.It is beyond a JOKE.If I live near them I would have turned up with family and made a fuss. They are holding peoples lives back.
Get some more staff if you are so busy DFD.I do regret even doing an IVA with a BIG firm.
Posted: Thu Sep 19, 2013 2:01 pm
by kazzafunk
Hopefully the original poster will see the response from Judith @ DFD and will be able to try and bring this to a closure asap.
Posted: Thu Sep 19, 2013 7:31 pm
by the mad hatter
i have just sent judith anderton an email if i do not have a good result this will be my last contact with dfd and i will pursue all legal means and persue costs ! as i have been fobbed off for the last 2 years and was even told after a complaint that it would be done and dusted in august !
Posted: Fri Sep 20, 2013 1:44 pm
by the mad hatter
still no contact from DFD!
Posted: Fri Sep 20, 2013 1:47 pm
by the mad hatter
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Judith Anderton
Good morning,
Please contact me directly via the email address in my profile. This will allow me or a member of my team to discuss your issue in further depth.
Regards,
Judith
Posted: Fri Sep 20, 2013 2:04 pm
by the mad hatter
hi i have emailed the DFDFORUM SUPPORT EMAIL ADDRESS IS THAT THE RIGHT ONE JUDITH
Posted: Mon Sep 23, 2013 3:21 pm
by the mad hatter
No contact ! Surprise surprise ! O well off to seek legal help !
Posted: Tue Sep 24, 2013 7:59 pm
by the mad hatter
I have been contacted today and told 2 weeks ! And I will have my completion certification ! Let's hops so ! As a promise is nothing unless it's deliverd .