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Posted: Wed Sep 18, 2013 3:48 pm
by MrsKnight
Hello all! I need some help please!

Our last payment was April this year & Our IVA is with GT so I've not been not been in a rush to chase them yet.
A few months prior to completing the IVA we were sent all the PPI/bank charges information. I contacted GT & told them we felt we had not been mis sold any PPI as we wanted the cover when we took out our loan with back then Alliance & Leicester. I was told that I had to be seen to be getting back as much money for my IVA & it could be seen as a breach if I was not seen to be doing so, so I said ok, filled out all the forms & thought get on with it.
Alliance & Leicester wrote to us about the miss selling of PPI in 2009 & we didn't act on it as we felt it had not been miss sold to us, then forgot about it.
Now the company who are acting 4 GT have been doing some digging & Santander have now sent u copies of the letters (2) in 2009 & they state we have missed the time slot to make a claim, even though I never felt we had a claim to make!

Silly thoughts & I'm probably panicking but can they fail the IVA on this?

Posted: Wed Sep 18, 2013 5:20 pm
by ginger323232
Hi Mrs Knight - would have though that GT will challenge Santander decision as its only 4 years ago - so they should still have all the details anyway. I cant imagine that they would fail an IVA due to something outside your control

Posted: Wed Sep 18, 2013 5:31 pm
by MrsKnight
Hi Ginger
I sincerely hope not, I am worried & I have contacted GT & awaiting a call back.

I simply have not challenged the PPI as we were fully aware of what we were taking out & wanted the protection at the time for just incase scenarios.

Posted: Wed Sep 18, 2013 5:32 pm
by ginger323232
Hope it doesn't delay closure !

Posted: Thu Sep 19, 2013 7:27 am
by MrsKnight
Morning all, can anyone else share any thoughts on this, I'm still waiting on a call back.

Posted: Thu Sep 19, 2013 8:44 am
by MrsKnight
Bump!

Posted: Thu Sep 19, 2013 6:57 pm
by Foggy
I wasn't aware that there was time limit for claims. In any event, did you acknowledge these letters from Santander or just bin them? If the latter I would deny knowledge and ask them to prove service of time sensitive correspondence.

Posted: Thu Sep 19, 2013 7:36 pm
by MrsKnight
Hi foggy
No I did nothing with theses letters back in 2009 as we felt we were not missold any PPI on our loan & therefore felt we had nothing to claim.
Our IVA was with BE at the time & they had no issue with PPI & simply said from our IVA being approved either forward or ignore any further correspondence from your creditors.

Now I'm more worried.

Posted: Thu Sep 19, 2013 7:57 pm
by Foggy
I sincerely doubt that there is anything to worry about Lyns. It;s up to the claims company to try to sort Santander out and, as long as you are seen to be co-operating any glitch is not your fault.

Posted: Thu Sep 19, 2013 8:06 pm
by viperboyz
A possible solution is to declare you didnt think you was mis-sold (As you originally thought)and sign a declaration of No Claim, Grant Thornton do issue these even if one person to the next on thier customer service team knows nothing about it) and banks sent mis-sold PPI to everyone who ever had PPI so you may not nessacerily even be owed any.

Posted: Thu Sep 19, 2013 8:56 pm
by MrsKnight
Hi foggy - absolutely on the edge of just crying over this!

I now know sincerely peoples frustrations on the forum, of wanting their IVAs to end with a CC. This is such an added extra pressure for anyone to go through or after their IVA, and in a way a understandable one from a IP/creditor view.

I/we sincerely didn't feel we were missold PPI on our loan with A&L at the time as my husbands job & still is unpredictable! I just want this over like so many more.

I have explained to GT on 2/3 occasions we were not missold on this occasion & had requested the forms sent to declare this, but never arrived, then life got hectic & we just wanted to comply with what they wanted.

Posted: Thu Sep 19, 2013 9:03 pm
by luluj
Persevere with GT ... Request the form again. If you weren't miss sold then stick to your guns !