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Posted: Tue Aug 13, 2013 12:26 pm
by D A S
David
Is there any chance you could speed things up please.
I am now 18 months over the time that my IVA should of finished and am still waiting for my certificate of completion.
I have several times tried to contact Cleardebt but just seem to get vauge answers.
Obviously i am really fed up now but the galling thing is for the first 5 years i would have recommended you to anyone considering an IVA.
Any help would be very much appreciated.

Posted: Tue Aug 13, 2013 1:11 pm
by Shining
I'll bump this up and hopefully David will see this or someone will alert him to your post.

Posted: Tue Aug 13, 2013 1:18 pm
by Shining
David is listed in the Ask experts a question link to the left too so you can contact him or Size5 through this.

Posted: Tue Aug 13, 2013 1:21 pm
by D A S
Thanks for that.
I am desperate for a new car as i have a 50 mile round trip each day for work.
My current one has now done over 200k and needs money spending on it.

Posted: Tue Aug 13, 2013 6:31 pm
by Shining
Hopefully you'll get sorted with David's assistance.

Posted: Tue Aug 13, 2013 6:53 pm
by MelanieGiles
I have brought your post to David's personal attention DAS, and am sure he will contact you to deal with your query.

Posted: Tue Aug 13, 2013 7:04 pm
by David Mond
I am on it now. Will be in touch.

Posted: Tue Aug 13, 2013 7:17 pm
by luluj
Fingers crossed you get that certificate really soon x

Posted: Tue Aug 13, 2013 7:43 pm
by Shining
Power of the forum

Posted: Wed Aug 14, 2013 7:51 am
by D A S
Thanks very much David and every one else who take time to highlight this.

Posted: Wed Aug 14, 2013 8:53 am
by David Mond
D A S - Unless I am mistaken (and I apologise if I am),you have been corresponding with Paul Lightwood regarding your completion.

I have seen an email sent by Paul on Monday which indicated a timescale of "within 4 weeks" by which time your IVA ought to be concluded. I believe Paul also sent an email yesterday to confirm the situation.

I appreciate the frustration regarding this issue within the industry and can see that your completion has been delayed (not that this alters the situation but I believe the timescale is 12 months from the point that your contributions finished rather than 18. That said, everything possible to speed up completions is being done and the 4 week timescale is realistic but will involve significant work and cannot be brought forward.

This timescale will apply to the vast majority of cases awaiting completion with ClearDebt and by the end of this month or early September, every individual should be well aware of any documentation they need to return for their completions to be processed.

If you have any further queries feel free to contact me directly.

Regards

David

Posted: Tue Sep 10, 2013 10:42 pm
by D A S
4 Weeks come and gone.

Posted: Tue Sep 10, 2013 11:54 pm
by MelanieGiles
Have you queried the current position with ClearDebt, DAS?

Posted: Wed Sep 11, 2013 1:34 pm
by Shining
Might be worth checking with them where they're at with this? I'm sure David will want to chase this up for you.

Posted: Wed Sep 11, 2013 2:57 pm
by Tina Shortland
Hi DAS - I am sure David will see this thread coming back to the top of the pile again and will follow this up for you.