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Posted: Sun Jul 21, 2013 4:37 pm
by James_R
Hi all,

Just looking for some help from a Clear Debt employee if possible.

I made my final payment 12 months ago, and was then sent letters regarding PPI. Had a visit from the PPI Reclaim company around Jan/Feb time (can't remember exactly when), where I signed all the forms etc. I've gradually had responses from the company and my creditors regarding my various "claims" for a PPI refund (although it's taken until now in July to hear anything).

What concerns me more is I haven't heard anything from Clear Debt regarding the assignment document and disclaimer for any PPI monies recovered, which will enable them to issue my completion certificate. I've fully complied with the requirements of my IVA, and started the PPI process 5 months ago, so where is this assignment document?

Can a Clear Debt employee look in to my account for me and advise please?

Thanks,

James

Posted: Sun Jul 21, 2013 7:14 pm
by Adam Davies
Hi

I am sure that someone from Cleardebt will respond to you on Monday, if not sooner

Regards

Posted: Sun Jul 21, 2013 10:06 pm
by Shining
We'll try and keep it bumped up for you x

Posted: Sun Jul 21, 2013 10:19 pm
by Little miss trouble
Hope you hear something soon x

Posted: Mon Jul 22, 2013 8:58 am
by Tina Shortland
Hi James, I'm sure if they are logging on either Size5 or David Monday will pick up your post and come back to you ASAP as this should be relatively easy to sort out if you just waiting on some forms.

Posted: Mon Jul 22, 2013 9:29 am
by Shining
David Monday? Tina, made me chuckle and I'm at work!

Posted: Mon Jul 22, 2013 9:32 am
by size5
Unfortunately I cannot identify you from your forum name, but if you wouldn't mind dropping me a quick e mail with your details then I will follow it up for you.

You can get my details from the experts section or by clicking onto my profile.

Regards.

Posted: Mon Jul 22, 2013 8:12 pm
by James_R
Hi all,

Many thanks for your responses and support!

Size5, thank you for offering your help, I've sent an email to your Clear Debt address, let me know if you need more details.

Thanks again,

James

Posted: Mon Jul 22, 2013 8:47 pm
by Tina Shortland
Ha Ha that will teach me to post before 9am Lesley!! Posted frm my iPad and predictive text kicked in! Glad Size5 has picked this up for you James.

Posted: Tue Jul 23, 2013 9:06 am
by David Mond
Monday - you mean the song Monday Monday!!

James_R - I am awaiting the file and I or Size 5 will get back to you - sorry for the delay.

Regards

David

Posted: Tue Jul 23, 2013 2:32 pm
by size5
Afternoon all.

James_R, I have replied to you directly via e mail.

Regards.

Posted: Wed Jul 24, 2013 9:06 pm
by James_R
Hi all,

Thanks for your responses.

Size5 I've responded to your email, thank you for your help.

Fingers crossed I'm only a matter of weeks away from my completion certificate!

Thanks,

James