Page 1 of 1

Posted: Wed Jul 03, 2013 3:44 pm
by Louise79
I have checked my credit report with equifax and there are 3 things on there, including the IVA, that are over 6 years but have not yet "dropped off". They show as settled and satisfied and the dates are all correct but they are still listed on my credit report. I have been in contact with equifax a few times and they keep saying things only stay on for 6 years and are now asking for a copy of my completion certificate! If they "drop off" after 6 years why should they need the completion certificate? So frustrating as they wont give me a straight answer. Any help or advice will be appreciated.....

Posted: Wed Jul 03, 2013 5:17 pm
by Foggy
Hi Louise -- The IVA, and associated defaults, will only drop off if completed. Some IVA's can go longer than 6 years, and will remain on file whilst active.

Posted: Wed Jul 03, 2013 7:50 pm
by TheMatrix
Defaults will drop off 6 years from the default date.

Equifax are slow, they take an extra couple of weeks. Also important IVA is marked as completed because that is needed for it to come off at 6 year point.

Posted: Thu Jul 04, 2013 2:20 pm
by Louise79
So I have a copy of my completion certificate this morning to equifax and they have removed the 2 defaults that were on there but the IVA is still showing? The start date is clearly 2007 so I cannot understand why they haven't removed it - I'm awaiting them to reply to my latest email but my 30 day free trial finishes in 3 days so I am hoping they aren't trying to string it out to get money out of me....

Posted: Thu Jul 04, 2013 2:21 pm
by Louise79
** meant to say I have emailed a copy of my completion certificate **

Posted: Thu Jul 04, 2013 3:25 pm
by Louise79
Equifax have now updated all their records and removed everything over 6 years old.

Posted: Thu Jul 04, 2013 6:39 pm
by TheMatrix
Good to hear!!!

Posted: Thu Jul 04, 2013 6:51 pm
by Kelly O
Thats good news Louise and your post will reassure many who are trying to get their credit files updated :-)