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Posted: Fri May 17, 2013 10:35 am
by MelanieGiles
I have been contacted this morning by David Woodward of Tyler Morgan Claims Limited – a firm regulated by the Ministry of Justice for the purposes of claims management.

David has expressed concerns regarding comments made on the forum about his firm on a number of postings, and has provided the following explanation of the services his firm provides to assist people in correcting their credit files once an IVA has concluded. He tells me that in his experience a number of completed IVAs are not being correctly amended by the CRAs post-completion, and that at no charge to themselves his firm will act to ensure that the files will all three credit agencies are corrected where necessary. I gather that Tyler Morgan obtain their information to enable them to contact people from the publicly available Insolvency Register.

David has not wanted to post on the forum personally, but the following is an extract of his e-mail to me this morning.

"We offer to correct the errors on people’s credit files for a donation of 8 stamps, to do so we provide an Equifax application form and suggest people send it to Equifax with £2 and forward the file to us afterwards. The reason we suggest Equifax is that for the last 2 years Equifax have downloaded the Insolvency Register daily and for IVA’s that have been removed added a Notice of Correction to that persons credit file saying “ IVA Dated xx/xx/xxxx was removed from the Insolvency Service Records on the xx/xx/xxxx”. The problem with their actions is that

1) The Notice doesn’t say the IVA is complete or failed.
2) A notice of Correction stays on a credit file forever.

In many cases an IVA that is over 6 years old still appears in the Court & Insolvency Section.

Many credit agreements on credit files show a current balance despite an IVA’s completion, whilst they should be removed six years form the default date they often aren’t.

In exchange for 8 stamps we check a credit file and prepare letters to be signed by the debtor that
a) Removes the Notice of Correction
b) Corrects balances shown as outstanding
c) Removes IVA’s that are over 6 years old.

These letters are sent back to the debtor along with a covering letter that states, if you had PPI and your IP didn’t make complaints on your behalf, then subject to the IVA terms and modifications then we maybe able to make complaints for you. We don’t send follow up letters or ever telephone anyone.

We act for IP’s and make claims for then whilst IVA’s are open, this together with our “after IVA” work has led to us having a close relationship with both the in-house and external solicitors for all the lenders.

In all cases we check the IVA terms and modifications and insist on seeing proof that PPI existed before submitting complaints, this results in our success rate of over 95%, and the refunds are made to our client’s (if IVA complete), to get to this situation has taken 4 years and considerable legal fees, with our receiving a QC’s opinion as far back as 2009.

Our Solicitor Mr Stephen Baylis is also an IP and we work very closely with him to ensure that everything we do is Legal"

I am sure that David would welcome contact from anyone who is struggling with a CRA updating issue, and given that this service is offered free of charge, with no ongoing commitment or obligation, forum posters may well see this as an advantageous service

Posted: Fri May 17, 2013 10:45 am
by Shining
woudl you like me to forward their whole letter they sent to me Melanie? I file everything as being a member of MPS I will take it further if any more unsolicited mail is received by myself but will photocopy for my own refernce if you want the original?

There are several posts advising of Equifax and asking for them to have the IVA removed, if I remember rightly?

Posted: Fri May 17, 2013 10:56 am
by MelanieGiles
Yes Lesley - I would be very interested to see the letter you have received given that you are a former client of mine. Could you scan it to me please.

Many thanks

Posted: Fri May 17, 2013 11:01 am
by Shining
I'll do that later today Melanie, it's a letter, along with a newsletter too and email it over to you.

Posted: Fri May 17, 2013 11:08 am
by MelanieGiles
Look forward to that Lesley. Thanks

Posted: Fri May 17, 2013 11:21 am
by Adam Davies
Hi

Interesting info about Equifax downloading info daily and recording notices of correction about concluded IVAs

Regards

Posted: Fri May 17, 2013 11:31 am
by Shining
http://www.iva.co.uk/forum/topic.asp?TO ... hichpage=2

This is the post I was making reference to about how to apply for Equifax to remove the NOC/

Posted: Fri May 17, 2013 10:02 pm
by Janey
I had a notice of correction on my credit file with Equifax after my correction but rang them and it was taken off in a couple of days, I just said that they had no right to enter such information without my authority.

Posted: Fri May 17, 2013 10:12 pm
by Virtual-Unknown
Having recently completed my IVA, is this a service that is worth me looking into or is it something i could easily do myself?

Posted: Fri May 17, 2013 10:31 pm
by MelanieGiles
It is something you could do yourself, but for the cost of eight first class stamps why not take up their offer.

Posted: Fri May 17, 2013 10:41 pm
by Foggy
Yes, for the sake of 8 stamps it's a useful service --- do they deal with the other two CRA's if required ( for more stamps) ?

Posted: Fri May 17, 2013 10:49 pm
by MelanieGiles
I am not sure about that Foggy - but perhaps someone from that company might join the forum to provide more information about their full range of services.

Posted: Mon May 20, 2013 10:45 am
by TylerMorganClaimsLtd
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Foggy

Yes, for the sake of 8 stamps it's a useful service --- do they deal with the other two CRA's if required ( for more stamps) ?
Foggy,

The CRA's have limited powers to change items within your credit report. We get them to
a) Add date of IVA Completion if missing
b) Remover IVA detail from Court & Insolvency section if IVA over 6 years old
c) Remove Notice of Correction (N of C) in the case of Equifax as they added it.
We send Equifax application forms with our newsletter as the Experian & Call Credit don't add a N of C

The balances which show as due against credit agreements after an IVA that should be £0 can only be corrected by the Creditor (or Debt Purchaser). The correction will correct all the CRA's that the Creditor reports to.
We therefore suggest that Experian & call Credit are checked 2 months after requests are sent to Creditors.

Equifax send a new credit file without charge when their error is pointed out to them.

David Woodward
Tyler Morgan Claims Ltd

Posted: Tue May 21, 2013 1:16 pm
by Tobytike
Hi How do you get in touch with Tyler Morgan Claims do you just write to them at the address below?

Posted: Tue May 21, 2013 2:11 pm
by Adam Davies
Hi

If you googled them you will come across their website with all the contact details

Regards