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Posted: Wed May 01, 2013 3:29 pm
by geordie123
Today it will be two years since our last payment was paid to GT, still no closure and never thought we would be still waiting. We have been told that our case is being treated as a special case instead of being included in the mass closure that may or may not happen . I sometimes think I really don't care any more as it has been so long now.

Posted: Wed May 01, 2013 3:41 pm
by kst101
Have been following your story on here and it really is rubbish :-( I really hope you get your completion certificate very soon.

Posted: Wed May 01, 2013 3:54 pm
by Tina Shortland
Lets hope now they are treating it as a special case it will get some special treatment. Don't give up geordie123.

Posted: Wed May 01, 2013 3:55 pm
by Shining
That is way too long...I only hope you get closure soon..

Posted: Wed May 01, 2013 4:05 pm
by luluj
I really feel for you ...ridiculous amount of time to be waiting..so unfair in you..until you get it you feel totally in limbo

Posted: Wed May 01, 2013 4:55 pm
by Geordie
Although It's a desperate position to be in and I hope this is resolved for you soon, it does highlight that anyone looking to starting an IVA should fully research which Company they choose.

This forum should surely highlight the firms that are proactively dealing with the PPI issue and give an insight into how effecient they will be at managing cases and any other potential issues that may arise in the future. Unfortunately it looks like you have been landed with the worst case scenario in terms of a Company choice and a 2 year wait is outrageous. Try to remain positive Geordie.

Posted: Wed May 01, 2013 5:06 pm
by Shining
The forum always advises that posters take the advise of 2 or 3 individual companies before making any commitment. www.iva.com is a place where anyone can leave a review on companies and I for one always refer a poster looking for a solution to this. Word of mouth I feel goes a long way too and anyone can ask who we as individuals are with and that also goes a long way in some making their decision.

I do realise that some posters do take the first lifeline handed to them and 5 years ago when I started my IVA PPI wasn't an issue, first it was the VAT issue now the PPI, wonder what if anything will be next?

Posted: Wed May 01, 2013 5:19 pm
by Foggy
There is always the issue of doing all the research, finding a firm you are happy with and then being sold to one you initially rejected !!! (story of my life, as it turns out)

Posted: Wed May 01, 2013 5:21 pm
by Shining
Absolutely Foggy, out of your control.

Posted: Wed May 01, 2013 5:49 pm
by geordie123
Thanks everyone for your support. It's right what you say about choosing the right company to go with . We chose Blair Endersby and this was a mistake as we ended up with Grant Thornton almost at the end of our 5 years. We then had to send in 4 years pay slips etc as Blair Endersby had never done a review since year 1. This must have been an omen of the nightmare to come.

Posted: Wed May 01, 2013 5:58 pm
by MerlinL14
Pen a letter of complaint to your MP, or attend his/her surgery. Seems no amount of complaints to GT or their regulators ever get satisfaction or even an acknowledgement. McCambridge Duffy and Mel's team don't seem to be affected by the 'so called' VAT and PPI issues as they have no problems issuing CC's within a very reasonable time scale, other than customer care and an A1 team what have they got that a huge firm like GT can not produce? Answers on a £20 note addressed to the charity of your choice. [:D]

Posted: Wed May 01, 2013 9:34 pm
by MelanieGiles
We have been troubled by both the VAT and PPI issues, but worked out a policy for dealing with both at a relatively early stage and have stuck to our plan. This may have been easier for us as we are a smaller firm, than some of the ones we regularly see criticised on the forum.

Posted: Wed May 01, 2013 10:36 pm
by Hyperdrive
I`m with Payplan and they were first out of the blocks with their mass variation initiative last November. Hope you get some action soon geordie.