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Posted: Thu Mar 07, 2013 2:38 am
by Allan.ns
This is for Grant Thornton staff.

I am currently waiting for my closure certificate from Grant thornton. Last payment was Nov 2011. I have just been told that i have to move from my house at the end of this month. I have tried to rent but can not due to iva still not closed. Need a cert fast so that i can show estate agents.
This is going to meen that me my wife 10year old daughter and 3month old child will be homeless. No family to help. Have spent last weel pretty much on the phone with promises of call backs but no one ever does. And when i phone can never get any help just more promises that never happen.

One word "help"

Posted: Thu Mar 07, 2013 2:49 am
by MelanieGiles
Given the severity of the issues you have recounted here, I am sending this directly to Karol Wilson of GT, as I cannot see that she has logged onto the forum for the last 14 days. Hopefully someone will be able to identify you, and contact you as a matter of urgency.

If you want to send me your full name to my e-mail address, I'll be happy to pass this on as well.

Posted: Thu Mar 07, 2013 4:37 am
by GilliB
Hi Allan.ns. Welcome to the forum. So sorry to learn you have been put in this predicament because of no CC. Karol, the GT expert on here has helped many people, and I'm sure with Mel behind you too, she'll help as quickly as she's able to. Really wishing you and your family the best in securing a new home. x

Posted: Thu Mar 07, 2013 9:09 am
by Grant Thornton
Allan - Would you mind emailing me at ivacustomerservices@uk.gt.com with "IVA Forum" in the subject line in order that I can identify your case and I will look into this matter immediately.

I look forward to hearing from you,
Kind Regards
Karol

Posted: Tue Mar 19, 2013 6:34 pm
by Philip.gc
Did you get the help you needed from Karol at GRANT THORNTON?(Receiving your CERTIFICATE OF CLOSURE)

I hope so Allan as Karol appears genuine in her attemps to help speed up The iva closure procedure.