www.iva.co.uk

10 months for closure and last 6 weeks have been "waiting for cheques to be written"

I have asked how to complain and been fobbed off

I have emailed my original IP and no reply

I have emailed the Closure team and still no straight answer or sign of someone being proactive! nothing!

I have been chasing since july when they said a creditor (whom i didnt have a debt with!!!) was holding it up! my final payment was in april and there is just no sign of the end!

Sorry to hear of the troubles your having , have you contacted Karol @ GT? she seems to work wonders in getting things done when other posters have failed, have you emailed/called your IP directly?

Hi,

I have sent emails with IVA forum in the title and emailed my IP Direct and still nothing I am awaiting Heart surgery and just want this stress gone

it just seems they sit on your money for interest. I did an early settlement as I got so ill but in some ways the stress is worse as you are left waiting! there is no aftercare what so ever

I think this is definately one for Karol to pick up, to avoid a regulatory complaint. At least the internal complaints system at GT ought to be functioning on a timely basis. Am sure she will be able to intervene successfully for you.

Have you tried putting your complaint in writing to the Financial Services Authority?

Not Grant Thornton again ! I am surprised

Must be very frustrating, I hope Karol picks up on this to be able to step in and help.

Still nothing from GT or Karol I am really at my witts end so stressed am disgusted with GT am seeking legal advice, can anyone let me know what regulatory bodies i can contact? Already have some media contacts just need regulatory for a formal complaint... Any help appreciated

Dear Oh Dear GT your not helping yourself these days.

Angelbear, this is just an idea, throwing one out there you never know what may happen, you could always send a mail to GT PR dept and tell them what you are trying to do, no reply and your illness and that you are now going public and do they have any comment to make before you go public? Even perhaps give them a call? It is their UK HQ but it might get someone making a call and asking them to sort their house out before they get bad press which marks UK GT as a whole.

I found this on their web pages:
Wendy Watherston, Head of PR

SORRY NO EMAIL/NUMBERS ALLOWED ADMIN

I really hope we don't see (including me writing a post) screaming for GT to end people's misery for much longer.

I'm a few months away from finishing & it's filling me with dread, hope this is sorted quickly & efficiently x

I am also with GT, my last payment this month, have sent several emails weeks ago no reply not even a auto response, have checked the email several times to make sure right address, still waiting. why do they take so long ?

All we need is some honesty! If it will take a year they should just say none of this ignorance and lies

oops,,,,,,,,,,,,, sorry Admin :-0

OMG,

GT again and again, My last payment was last November, Karol helped me then 17 Dec it all blew up again, Letter to the court saying i have missed a payment and I have a letter from GT saying I owe nothing. Jan 2013 and I owe £280, strange how things change in letters to courts and letters to me???
Wish my IVA Supervisor would speak to me direct. Does he really exist???

Good Luck. with GT we are gonna need it

Yes - he does really exist and is a very nice chap. Have you asked to speak with him yet, and if this has been denied what reasons were given?