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Posted: Wed Oct 10, 2012 9:51 pm
by gavin.f
received a letter of grant thornton telling me that i been passed on to them from my current iva tenon. i received no infomation off tenon saying it was happening as im now made my final payment in august and it is now being closed since i last spoke to them. can anyone explain to me why this have happened thank you
Posted: Wed Oct 10, 2012 9:58 pm
by Foggy
Hi Gavin. RSM are in the process of rationalisation ( selling off chunks of the business). Last Friday they completed the sale of the IVA business to GT.
They seem to have told no-one and I couldn't draw them on it when it was a rumour --- their clients are just saddled with a "fait accompli"
Posted: Wed Oct 10, 2012 10:03 pm
by Foggy
BTW --- if you need to chase the closure drop an email to Karol of GT at
ivacustomerservices@uk.gt.com put only "IVA Forum" in the subject line and I am sure Karol will liase with the closures department for you.
Posted: Wed Oct 10, 2012 11:26 pm
by Heretoday
I really don't see why all their accounts should be passed on mass!
The same happened with me, my IVA was in the closing stages with Invocas and I was passed to Cleardebt. There should be some form of staged hand over and those on their closing months should be retained and processed by the current IVA company!
I can only speak from my own experience with Cleardebt but what should have been an uneventful end to my IVA has turned into an ongoing nightmare.
I hope the same is not true for you, but there will no doubt be some transition from your former IVA company to the current one.
Posted: Thu Oct 11, 2012 10:28 am
by 4kidsnocash
Foggy is correct we were not informed either , only found out about the sale through this forum (just goes to show how invaluable this place really is) , but after speaking with GT we feel a little easier.
Gavin we hope all goes well for you with your closure please let me know how you get on