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Posted: Thu Sep 27, 2012 8:14 am
by Chris30
I know this subject has been covered a number of times but does anyone know how long its going to take payplan to start closing completed IVA's. They say they are waiting on vat to be returned but surely once a client has completed there payments they should get there certificate and then the vat should be sorted out between creditors at a later date as its not the clients fault.
Also is there a legal timescale that they have to close IVA's?
Posted: Thu Sep 27, 2012 8:33 am
by Shining
Hi, I totally agree with you as a person in an IVA. My question keeps returning to how can some companies i.e Melanie's close IVA's in a timely fashion and lots taking months and some over a year! x
Posted: Thu Sep 27, 2012 8:49 am
by Chris30
Maybe they are getting interest by keeping the process going for longer. I did a f&f in March and had a letter the other day saying my debt had been sold from HSBC to max recovery, something tells me something isn't right but payplan says its perfectly normal.
I think I might get legal advice soon.
Posted: Thu Sep 27, 2012 9:33 am
by Shining
Often debts are sold on as some of mine have been...
Keep badgerig your IP about your completion certificate and hopefully it'll arrive very soon. x
Posted: Thu Sep 27, 2012 9:35 am
by Sebastian29
Funnily enough I was just going to post to see if anyone had received anything from payplan recently. Had some paperwork through showing I've met the minimum dividend etc but nothing on the progress of the VAT refund. Please someone tell me that they are making some progress on the VAT issue and are closing cases now!?
Posted: Thu Sep 27, 2012 9:41 am
by Chris30
I'm not sure if it works the same way as normal returns where you have to wait till end of tax year. If so its a long wait till next april.