www.iva.co.uk

Your post worries me :-( my IVA is with Grant Thornton and due to complete in Jan 2013. I want to move on asap!!!!

Are all IVA companies the same? Why do I keeping hearing Grant Thornton back log etc...... And now your post.

Who can you/ me complain to? If I face the same problems that others have reported.

One plus. Its a great forum :-):-):-)

Hi sonicshake. Welcome to the forum. I'm so sorry to read of your situation. It is absolutely unacceptable to be treated in this way. You have complied with the agreement, so why can't they? If there is a backlog of work, why don't they access some of the 3 million unemployed that would readily help them? The impact of this delay on you ins untenable, and if I were you, I would submit a formal complaint forthwith. It's just not right, and too many posters on here are reporting similar treatment. I sincerely hope that it will be resolved soon, so that you (and everyone else awaiting CC's) can move on and move home. x

Hi sonicshake welcome to the forum. Sorry to read what a difficult time you are having post IVA and especially the loss of the house purchase. I do hope someone from GT picks this up and responds to you asap to address your concerns as as you say, things should be better now, not worse.

No Rappy, all companies are not the same and not all clients experiences with the same company are the same which is why it is important for new clients considering their options to do their research carefully. Glad you feel it is a great forum - hope you both stay around on it as it is only as good as the people who post on it!

Sonicshake let us know how you get on.

It seems the companies with large case loads such as GT and DFD (who im with) are still lagging way behind. Im now 7 months post final payment and still waiting for final closure and completion letter this week (Believe it when i see it!!)

I can understand at the end of last year and start of 2012 the Vat issue was very new, then PPI came along but months later it seems the issue is still not sorted and the bigger companies still haven’t got rid of the back log! Its completely unacceptable to allow it to be dragged out and hide behind the 'vat issue'!

Sadly its become the excuse for doing very little at the end of a very long and tiresome 5 years!!

Sort it out!!

Arty

Tina...can i ask, whats the average time your cpmpany closes an IVA following final payment?!?!?

I was told 3- 6 mths. Which I think is un acceptable. Once my final payment is made I will be calling them weekly and updating my thread with a weekly status. Come on Grant Thornton, please catch up on your back log before I complete in Jan 2013.

Rappy:-)

I think some of the problem as well was the fact that they took over all of the clients from Blair Endersby which obviously meant that they had a much larger case load.

Apart from the PPI etc, all companies have to make final distributions to creditors and just tie the loose ends up.

I actually don't think 3-6 months is bad.

but a lot of the time it exceeds 3-6 month and goes 6-12 and I've even read 12-18 months...I don't personally think it should happen.

Luckily I'm with Melanie so expecting a swift closure next year.

I do however empathise with others who are still bound by the t&c's of the IVA several months after final payment.

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Niobe

I think some of the problem as well was the fact that they took over all of the clients from Blair Endersby which obviously meant that they had a much larger case load.

Apart from the PPI etc, all companies have to make final distributions to creditors and just tie the loose ends up.

I actually don't think 3-6 months is bad.

I know this has been mentioned before, how the likes of GT took on Blair and DFD took on cleardebt etc....but if they dont have the capicity to manage these cases why buy up other companies and their case lads?!?!? If i company has 20 staff to deal with 1000 cases surely if that cpmpany buys another 1000 cases it needs another 20 staff.....is it a case of more work load but no more staff?!?!?

I agree 3-6 months is the norm and not to bad, anything over, unless its a very complex case, is terrible!!

Arty

Good Afternoon Sonicshake,

I hope you are well.

I am writing to confirm I am in receipt of your email and apologise for delay. I have asked the closures department pick up your queries as a matter of urgency today and you should be in receipt of their response shortly.

Kind Regards

Karol

I was told 3- 6 mths. Which I think is un acceptable. Once my final payment is made I will be calling them weekly and updating my thread with a weekly status. Come on Grant Thornton, please catch up on your back log before I complete in Jan 2013.

Rappy:-)

Thanks Karol for posting a reply. Please can you advise how long is the norm from making a final payment to full completion of an IVA?

Hopefully once the closures team contact you things will finalise and you'll get that all important certificate.

Artemischild - DFD did not take on Cleardebt - they are two separate companies