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Posted: Mon Sep 03, 2012 4:50 pm
by Sebastian29
Hello everyone, i'm just curious to know if anyone has had any dialogue with Payplan in recent months re their closures backlog? Has anyone actually received a certificate in July or August? Does anyone have a sense as to whether they are getting on top of things or not? Many Thanks.

Posted: Mon Sep 03, 2012 6:52 pm
by Janey
I finished my IVA early April. I have spoken to Payplan a couple of times, firstly I was told 3 months for closure, then another 3 and now its that they can't give me a date. Having said that after speaking with my case officer I have got a letter stating that I have made all my payments so at least I have that. I can honestly say that I have never had troule contacting anyone at Payplan. Think its just a waiting game.

Posted: Mon Sep 03, 2012 7:18 pm
by Niobe
Not had anything to do with closures yet but my case officer always gets back to me fairly quickly.

Posted: Tue Sep 04, 2012 9:57 am
by Gemma Burton
Hi, if any of you have queries with regard to your certificate could you please contact me directly. You can find my email address on my profile.

Many Thanks :-)