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Posted: Fri Aug 24, 2012 8:28 am
by angelrainbow
I had a number of missed calls (I refuse to answer calls from numbers I don't recognise) from a company who, from searching for the number online, turns out to be EIC.

Further research of the company reveals they are used by IVA companies to reclaim bank charges and PPI. This led me to searching on here and seeing many threads about them.

Now. I have not had any letter, email or phone call about this company from GT. I am not happy my details have been passed on without my prior knowledge or consent.

Also, I NEVER took out PPI on anything. Neither did my husband. So there is nothing to claim back. There have been bank charges here and there but they were fair and notified in advance. To seek a claim for them seems morally wrong to me.

It is coming up to a year since my variation meeting for the full and final to end our IVA. Our case was originally passed to closures on 11 December but due to one of our creditors being a complete pain we had a further variation meeting, adjourned numerous times, to sort out an increased claim.

I was assured our claim was back with closures and being expedited. Now I'm wondering whether that is the case. Email duly sent to closures to enquire but just asking on here for comments/advice. I did not give my consent for this so where do we stand?

Posted: Fri Aug 24, 2012 9:18 am
by stormsylv
Hi

All I can say is I recieved a phone call from this company after I recieved my completion certificate.

I tolded them that my IVA was now completed and they apologised for calling and promised to remove my details from their system.

I havent been called back since. It seems GT have passed on details of all their clients to this company.

Posted: Fri Aug 24, 2012 10:11 am
by Grant Thornton
angelrainbow - Our closure tema have been in contact with you this morning by email to clarify,
Kind Regards
Karol

Posted: Fri Aug 24, 2012 5:25 pm
by sponge
I'm sure it breaks the data protection act, if GT have done this, in this way, any comment Carol?

Posted: Wed Aug 29, 2012 4:11 pm
by angelrainbow
Thanks to GT for contacting me very promptly! They apologised for me not being notified about this company and as I have never taken out PPI they have informed them of our wish to opt out.

Posted: Wed Aug 29, 2012 4:18 pm
by lem
I'm glad this has been sorted for you angelrainbow and hope you get your CC soon

Posted: Wed Aug 29, 2012 4:49 pm
by Shining
AR I remember you finishing , I do hope you receive that certificate soon.

Posted: Wed Aug 29, 2012 6:30 pm
by markiboy
Please Please GT CC anytime I just want closure!!!!!!!

Paid up June 2012 2 months still waiting two hopes I know!!!![:)][:)][:)]

Posted: Thu Aug 30, 2012 4:00 am
by Shining
I sincerely hope everyone get their closure as soon as, very frustrating. x

Posted: Thu Aug 30, 2012 10:24 am
by Grant Thornton
Good Morning Markiboy,

Our closures department would be happy to provide an update on the closure of your case and can be contacted by email at iva.closures@uk.gt.com

Kind Regards

Karol