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Posted: Thu May 10, 2012 10:07 am
by John.08
I have an IVA, which I completed the final payment in Spet 2011. My IVA company said it would take 6 months for closure, as yet it is 7 1/2 months and i am getting no answers as to why it is taking so long and when the final closure will happen. What can I do, how can I complain to, as I have complained to the company and am on the phone daily to them - help

Posted: Thu May 10, 2012 10:49 am
by Aprilia
Hi John.08

Welcome [:)] who is your IVA company? Someone from them might be on here and pick up on this thread. I was with GT and I got my CC about 3 weeks ago after 7 months wait so some companies unfortunately do take a long time.

Posted: Thu May 10, 2012 10:59 am
by antm
All you can do, is call? email? send letters and ask for a reason for the delay, must admit mine has been 8 weeks since i completed and im getting fed up of waiting now, if i had to wait 6 months it would drive me crazy!! although they have had some issues with the VAT man!

Posted: Thu May 10, 2012 12:06 pm
by Niobe
Hello,

As the others have said, some completions are taking a long time due to VAT and PPI claims.

Which company are you with?

Posted: Thu May 10, 2012 12:40 pm
by jeff1
Hi I Finished mine in feb 2011 I was originally with Blair Endersby now Im with Grant Thornton Ive posted on here before after which I was promised by GT that I would have my cert either in March or April as you can see we are now into May What can I do to force them to act someone has told me the ombudsman is that correct? can I claim compensation against them? as this is stopping me having a bank account and clearing my name? thanks Jeff as you can see I have had enough five years of struggle now this

Posted: Thu May 10, 2012 6:31 pm
by John.08
I am with gt!

Posted: Thu May 10, 2012 6:33 pm
by Tina Shortland
Have a read of this post from Karol if you haven't already John:

http://www.iva.co.uk/forum/topic.asp?wh ... 902#448489