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Posted: Thu Apr 05, 2012 9:02 am
by Ruth.mh
I have been with O2 for years and my current 2 year contacts ends in may. I have been in an Iva since November and it suddenly occurred to me that would O2 renew my contract as an existing customer? Has anyone been in this situation?
Posted: Thu Apr 05, 2012 9:13 am
by luluj
You should be fine to renew with O2 ..... It is normally when you change providers you hit a problem.
Posted: Thu Apr 05, 2012 9:18 am
by Skippy
You should be fine renewing your contract. I was with Vodafone and upgraded when I was in an IVA and when I was BR without any problems. Kallis (Jan) who posts on here was with O2 and she has upgraded without any issues.
Posted: Thu Apr 05, 2012 9:26 am
by Broke of London
I'm with O2 and renewed my contract without any problems...I upgraded my phone too and went onto a new iPhone tariff without any issues. It is a bit nerve-wracking but hopefully you'll be fine too x
Posted: Thu Apr 05, 2012 9:28 am
by kallis3
I've changed phones and tariffs. They only check.your account with them and as long as it's up to date there,won't be a problem.
Posted: Thu Apr 05, 2012 9:31 am
by plasticdaft
I renewed and was even able to take out a 2nd contract for my son without any trouble.
Paul
Posted: Thu Apr 05, 2012 9:58 am
by kaza
Hi, both of use have upgraded our contracts on o2 with no problems[:D]
Posted: Thu Apr 05, 2012 10:36 am
by Ruth.mh
Excellent, thank you everyone

Posted: Thu Apr 05, 2012 1:00 pm
by Shining
Looks good for you and I have done the same with 02 so you shouldn't experience any hold ups there. Enjoy your new phone x
Posted: Thu Apr 05, 2012 4:05 pm
by clee123
I am with three, and as part of my IVA, once the contarct ends, £18 month I have to put an extra £10.00 into IVA and just have pay as u go for £8.00 , so will be shopping around at christmas for a good deal, hope I can get one
Posted: Thu Apr 05, 2012 4:15 pm
by Skippy
I've never heard of that before clee. Will you get enough minutes for £8 a month? Could you keep the contract and make up the difference from cutting back elsewhere?
Posted: Thu Apr 05, 2012 4:27 pm
by clee123
I think that is what I will have to do, as I am worried if I leave 3, I may not get credit with another one
Posted: Thu Apr 05, 2012 4:30 pm
by Skippy
I would think carefully before cancelling the contract as you'll probably struggle to get a new contract.
Posted: Thu Apr 05, 2012 5:12 pm
by kallis3
I think you will struggle with getting another contract if you let this one go.
If you can fund it from other allowances then I'd keep it going.
Posted: Fri Apr 06, 2012 9:36 am
by BigRed
Hi Everyone I'm new here we havent been accepted yet waiting to hear. I wondered if we had to give up our mobile phones as really they are 'luxury items' sounds like maybe not hey?
Gosh this is so worrying!