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Posted: Tue Oct 04, 2011 7:18 pm
by tony.v
I asked for a payment break from my iva this month which they agreed to but when I checked with the bank the payment has been taken out . Will they refund this payment
Posted: Tue Oct 04, 2011 7:19 pm
by kallis3
Hi,
I'd speak to your IP company and ask if they will refund the money. Is it a DD or SO?
Posted: Tue Oct 04, 2011 7:39 pm
by Broke of London
Hi - do you pay by standing order? If you do, you control the payment. I'm sure your IP won't have any problem refunding the money...they have already accepted you need the money. X
Posted: Tue Oct 04, 2011 7:42 pm
by kallis3
It it's a standing order then the cancelling of that payment is down to you. A DD payment should have been cancelled by the IP company.
If it was a Standing Order then the IP company should be able to refund the money to you.
Posted: Wed Oct 05, 2011 1:16 pm
by ninja.tiger26
i've had this heppen to me before, they will refund it to you, just takes a few days
Posted: Thu Oct 06, 2011 8:36 am
by mum of 4
If it was a DD you need to give more than 5 clear days to cancel it otherwise it is in the system and cannot be cancelled. I'm sure if this is the case they will simply refund it. If it is a SO you will need to cancel it from your end.