www.iva.co.uk

Thank you to all the people who advised me to contact different IVA companies. The first one I spoke to were great but speaking to Melanie Giles' company today was excellent. The lady I spoke with was so helpful and professional but with a genuine personal touch. I feel so pleased to be taking the steps to deal with my debts. [:)][:)][:)]

Well done for doing your research... I'm afraid I wasn't aware of this forum then and rushed in headlong with the first company I dealt with, mainly through sheer panic and shame. However, I have no complaints with DFD genreally. I am just now awaiting my completion certificate, which seems to take time. However this forum is invaluable, and certainly wish I had found it before the last 3 months of my IVA.

excellent choice ruth.
i am with mel, and mel and her team are brilliant, always professional yet the service is very personal and very important they are always contactable.

Hi, we're with Mel Giles too,we did a F&F IVA this year,we've had email today informing us that Mel will have our case closed this week!

the first person we spoke to was Tina,she was brilliant,so easy to talk too(through all my tears).

it takes courage to face the debts,it's the only way you'll get things sorted be it BR or a IVA,well done,you're on your way to getting straight,hug x

Again with Melanie and Co myself and never regeretted my IVA for one minute, slowly but surely getting there with the backing of a great IP who is contactable and certainly living in the real world with us. x

I'm also with Mel and find the service excellent x

It is lovely to see such nice reviews about Melanie's company. I am also with her and everything has been fine so far but lately I have been having a few issues with them. My I&E review was calculated incorrectly and I received a letter stating I owed nearly £2000 in uplift payments (I almost passed out when I saw this!) I couldn't believe it so I looked at the figures myself and it turns out it was really £907 but I had to point this out to them. I have also had a change in circumstances (I'm five months pregnant) and I just seem to be going round in circles with them at the moment trying to sort a few things out, it is really starting to get me down now and I'm so stressed about it. I feel like I can't enjoy being pregnant, I just want to cry But I am trying to keep my faith in Mel's company as I know they are one of the best.

hey Ruth
We have also gone with Mel, have spoken to Tina and Tamsyn so far and both have been very helpful, they were the 2nd IVA company I spoke to and Tina was so helpful and understanding, glad we went with them. Good luck x x

HI Ruth - so glad that we have been able to assist you and I look forward to speaking with you personally very soon.

Devonlassie - I am sorry that you are frustrated with the supervisory process at the moment, and wonder if you would send me a brief e-mail so that I can identify you from your forum name. We are not perfect, and do make the occasional mistake, but are always very keen to put things right when things go wrong. I will look into this matter for you personally tomorrow.

To the others - very many thanks for your kind words. They genuinely do mean a lot, and we know that we are only here due to the support of our loyal clientbase.

I wish I had founfd this forum before and I would have def gone with Mels team just wish I could swap

Hi Melanie

I can't seem to email you through the forum it says "email discontinued due to spamming" how do I contact you?

Thanks

I very nearly went with a company who I later found out to be an introductory company...... I was uneasy about them, so gave Mel's team a ring - so glad I did as I'm much happier with them and feel confident that they will look after me during the IVA

If you go onto the Ask a Question section and use the link there that should work.

Another Mel supporter here, tina, tamsyn and the rest of the team been great. So many tears and so many sleepless nights all sorted and cleared with the help of these saints.

Devon Lassie - hope you have managed to find that contact number under the link.