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Posted: Wed Mar 09, 2011 7:40 pm
by Adam Davies
Hi
Barclaycard are to become a creditor expert on this forum very shortly.
They are the first creditor to come onto the forum and must be applauded for their openness and transparency.
I hope that they will be able to look into specific cases and gives us all an insight into "the other side of the coin"
Please remember the forum etiquette
* The ethos of this forum is respect for all at all times
Let's make them feel welcomed and keep all discussions friendly and of interest to all
Regards
Posted: Wed Mar 09, 2011 7:45 pm
by kallis3
Whilst they were my worst nightmare, I do applaud any creditor who comes on here and welcome their views.
Posted: Wed Mar 09, 2011 7:45 pm
by Foggy
Good news Andy. An adult two way dialogue can only help all concerned.
Posted: Wed Mar 09, 2011 9:15 pm
by ginger3232
Have to take my hat off to Barclaycard - for having the "bottle to agree" they hardly are renowed for their efficent or understanding customer service.
Posted: Wed Mar 09, 2011 9:38 pm
by love hope and strength
From my own experience, as my main creditor, they weren't the worst I had to deal with.
Posted: Wed Mar 09, 2011 9:43 pm
by Broke of London
Exciting news! Totally take my hat off to them for joining up and I'm sure it will contribute to better understanding on both sides - which can only be a good thing. Welcome if you're reading this! x
Posted: Wed Mar 09, 2011 9:50 pm
by Shining
Welcome from myself and it will be good to have them on board. x
Posted: Thu Mar 10, 2011 10:21 am
by flow13
I think this can only be a good thing.
Posted: Thu Mar 10, 2011 10:27 am
by running_woodchucks
Andy,
I think this is positive move, it will be good to hear a balanced view.
Congratulations from me.
Posted: Thu Mar 10, 2011 12:30 pm
by kallis3
A warm welcome to the forum from me. It's good to see a creditor on here.
Posted: Thu Mar 10, 2011 12:32 pm
by Michael Peoples
A warm welcome from me too. You may get a few jabs from clients about phone calls from Mercers etc but I think you will be a great asset to the forum.
Posted: Thu Mar 10, 2011 12:43 pm
by Skippy
Welcome from me as well!
Posted: Thu Mar 10, 2011 1:10 pm
by relieved33
and a welcome from me too. I owe you nothing, but my hubby does. I can truthfully say that we had several letters and only a couple of polite phone calls from Barclays.
Posted: Thu Mar 10, 2011 1:52 pm
by animaleyes76
What a great idea.
It's got to be a good thing. Come on MBNA, will you dare follow....
Posted: Thu Mar 10, 2011 2:03 pm
by lem
Have to say, out of all my creditors, barclaycard have been then only ones so far who have LISTENED when they first started calling me to discuss why I stopped paying, and have put a comnplete hold on calls while my IVA is being put together, I take it they are working with my IP and leaving me alone which is comforting, I wish the same could be said about HSBC, Cahoot, Santander, Capital One, MBNA, Egg....