www.iva.co.uk

Has anyone had any experience on making a full & final offer?
I could be in a position to make one soon and have requested twice by email to speak to my IP about it, but the requests have fallen on deaf ears which I'm not too happy about, unfortunately I'm never in a position to call them during the day, so I have to result to emails.

Any advice?

Basically make an offer as high as possible to bring the total paid close to the estimated dividend and there should be no problems. I am assuming the lump sum will come from 3rd party funds here.

You need to make sure that the IP knows that the funds are there purely for a full and final and the offer will be withdrawn if it's not accepted.

Good luck with this. Can you nip out for lunch to make the call if you don't get a response by email?

Some IPs make themselves available to clients 24/7 - so it is a shame that yours cannot respond to you at more convenient hours - although e-mail should be sufficient to correspond by.

Thanks all, it's probably not a problem with the IP but the management company Philip Gill (if that is their name am mobile at the mo and the email addresses not saved on this)
The money would be available through a third party who is willing to loan me an amount, so if it wasn't accepted it would certainly be withdrawn.
Melanie, I know my IP isn't you, but I almost had you before it was passed to someone else. I will look up her details tonight and see if I can contact her directly.

Hi tele2002 - I have emailed Melanie regarding this in case she hasn't seen your latest post. She will be on this like a hot potato to ensure it is dealt with as matter of urgency.

We all know the priority Mel places on customer service.

Can you email her directly via her link so they can identify you personally - forum names are obviously no clue!

regards,

Thanks Tina, will do it tonight when I get home.

Hi Tele2002

I have checked with all members of my team, including your IP Sue Clay, and they tell me that they cannot trace any e-mails from you wanting to speak to Sue. Sue works in exactly the same manner as I do, and is always there for her clients whatever the time of day - so we are really bemused by your post.

If you can e-mail me directly as suggested I will look into this further for you - and if you can send me copies of the e-mails you say were sent then I will certainly follow up the reasons for us not responding.

Thanks Melanie, will see if they are in my sent folder and forward them, but I will certianly be able to tell you who they were emailed to.

By now I think that you will already have been contacted via e-mail by Sue, but I do want to get to the bottom of this so please sent me the e-mails when you can.

Hi Melanie, Sue has a copy of the email now. I must admit it was sent on December 22nd so could have got lost over Christmas.

To work out how much a F&F offer should be, is it just a case of multiplying ones monthly payment by the number of months remaining in the term or is there more to it please?

Hi Tomthumb

If you multiply the remaining term by the monthly payment, then that should get the creditors at least the dividend they expected to get, so it would be a good starting point.

However, you need to check if there is an equity clause in your IVA as this might have a bearing on your chances of having a F&F accepted.

regards
st75

I owed £15K on my IVA and offered £8K with the view it was only avaialable for a full and final and it would be withdrawn if unaceptable.

It was accepted and I am now paid off sine July 2010 but it is no easier and i can still not get a proper bank account.