www.iva.co.uk

Barclaycard....Payment due and missed May 5th...First phone call May 6th !!! Is that a record ???
It was a lady from an Indian call centre.I confirmed my name but when she asked for my date of birth I refused to give it,I then said that I was not willing to divulge any security details or discuss my account with anyone from a foreign call centre, due to my concerns over account security but if they put me through to an account manager in the UK I would discuss any account matters with them...The lady hung up.
I have four cards with barclaycard, so it looks like I could be in for a lively time...May the force be with me.

They left me three days before calling me, one day is really quick though!

Good answer though - if you refuse to give them those details then they can't talk to you.

Data protection does have it's uses!

kallis3 wrote:

They left me three days before calling me, one day is really quick though!

Good answer though - if you refuse to give them those details then they can't talk to you.

Data protection does have it's uses!

I was caught off guard as I usually have the phone on silent because I work nights. I`m just about to send all my statements,wageslips and copies of insurance policies, etc off, just waiting for my written home valuation to come from the estate agents, so I`m hoping to get everything posted by Monday...then it`s fingers crossed

Once that's all gone off, your proposal should follow shortly and then your meeting. Shouldn't be too long now.

I'm sure it will all be fine.

Barclays won't give up though - they'll pass it through to Mercers shortly who are their debt collecting arm, UK based. I just used to write to them to tell them what I was doing and that I wouldn't deal with them on the phone.

Just keep refusing your details though.

They're certainly keen, as Kallis says won't be long once your documents have gone off and I wish you all the best x

crikey, I have heard nothing from barclaycard as yet. i did however, really randomnly have a really quite nice letter from mbna saying sorry i was in finaincial difficulties, that an IVA is an excellent from of debt releief but they can advise me in other ways if I get in touch. I am really suprised- i was expecting court orders- BUT my debt with them is only a few hundred compared to the thousands i owe barclays.

You are very lucky not to have been pestered by Barclaycard.

Tell them that you refuse to answer the security questions on a unsolicited phone call. Say you are unsure they are who they say they are, and that you will not answer their phishing questions and put phone down before they reply.

Hi
I hate to say this but I had a lot of problmes with MBNA although I do owe them a lot more than you. They were ok to me when I first spoke to them on the phone but once they passed it over to their debt collectors they hounded me endlesly. This also continued after my IVA was aprroved although it was only the odd call.They have sold my debts on now thank goodness.
Linda