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Posted: Sat Mar 13, 2010 10:11 pm
by olive oyl
I am on cloud nine in seventh heaven......We are totally debt free barring mortgage payments and ordinary bills....all thanks to Susan Clay at the iva bureau... cannot thank her and any of the staff that worked on our case...Gareth and anyone else... A big thankyou from 'sunny' Manchester.
Posted: Sat Mar 13, 2010 10:21 pm
by Julie
Oh well done!!!
Fantastic to see credit for Sue, Gareth etc...[:)]
Xx
Posted: Sat Mar 13, 2010 10:22 pm
by kallis3
Congratulations, excellent result.
Good luck for the future.
Posted: Sat Mar 13, 2010 10:23 pm
by olive oyl
She did an amazing job for us. We have had 8 months of hell and now its heaven.
Posted: Sat Mar 13, 2010 10:25 pm
by olive oyl
Thank you Kallis and good luck to you too.
Posted: Sat Mar 13, 2010 10:27 pm
by olive oyl
sorry it should have read ...cannot thank her and any of the staff that worked on our case...ENOUGH.
Posted: Sat Mar 13, 2010 10:30 pm
by Julie
It is so uplifting to read posts like this [:)]
I know you posted your worries on the forum Olive Oyl and I hope the forum helped you along the way.
Hope you're celebrating in "sunny" Manchester [:)]
xx
Posted: Sat Mar 13, 2010 10:36 pm
by olive oyl
I now realise how hard I.P.s work and Susan shown empathic concern towards our circumstances which was refreshing because it shows it's not all about number crunching.
Posted: Sat Mar 13, 2010 10:45 pm
by olive oyl
This forum is the 'bee's knees ' it's so informative and quite an eye opener at times.
Posted: Sat Mar 13, 2010 10:50 pm
by Skippy
Congratulations from me as well x
Posted: Sat Mar 13, 2010 10:51 pm
by olive oyl
Thank you Helen... and good luck to you too.
Posted: Sat Mar 13, 2010 10:52 pm
by olive oyl
Thankyou Skippy... We have had the best possible outcome thanks to the I.V.A Bureau
Posted: Sat Mar 13, 2010 11:28 pm
by MelanieGiles
I will make sure that this post is brought to Sue's personal attention. She is quite frankly an outstanding practitioner, who has worked extremely hard on this particular case, and I am very pleased that you now have the result you desire.
At the IVA Advice Bureau, we make no apologies for the length of time some cases take to process - this is directly related to our high acceptance rates and much higher than average retention rates.
Posted: Sat Mar 13, 2010 11:32 pm
by olive oyl
Melanie we are indebted to Sue and all who worked on the case and thank her from the bottom our hearts..
Posted: Sat Mar 13, 2010 11:33 pm
by Julie
I'm sure some cases take longer than others Melanie...but at the end of the day, you and your fellow colleagues invest your time and expertise to ensure a positive outcome. patience is a virtue springs to mind!